Conflict Resolution Courses and Certifications

مهارات تسوية النزاعات | Conflict Resolution Skills

23 ratings at Coursera

دورة تمهيدية تركز على استراتيجية البديل الثالث والمنهجية القائمة على الحلول لتسوية النزاعات في الحياة الشخصية والعملية.

• Coursera
• 1 hour 59 minutes
• Self-Paced
• Paid Course

Conflict Transformation

459 ratings at Coursera

Learn to engage conflict as an opportunity for constructive change: assess your conflict style, apply three conflict analysis tools, and facilitate mediation and circle processes.

• Coursera
• 5 weeks, 3 hours a week
• Self-Paced
• Paid Course

Become a Master at Conflict Management at Home or Work

8693 ratings at Udemy

Conflict Resolution | Emotional Intelligence | Difficult Conversations | Negotiating | Active Listening | Influencing

• Udemy
• 4 hours 24 minutes
• Self-Paced
• Paid Course

How To Quickly Diffuse Another Person's Anger

5607 ratings at Udemy

Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation

• Udemy
• 1 hour 38 minutes
• Self-Paced
• Paid Course

Managing Conflict

29 ratings at Coursera

Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!

• Coursera
• 6 weeks, 1 hour a week
• Self-Paced
• Paid Course

Assessing Conflict

24 ratings at Coursera

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

• Coursera
• 6 weeks, 1 hour a week
• Self-Paced
• Paid Course

Resolving and Transforming Conflict

16 ratings at Coursera

Do you struggle to find conflict solutions and follow through with them? Do you need to learn about responding to conflict? Learn these skills and more from the Resolving and Transforming Conflict course!

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Professional Skills: Assessing Conflict

Learn to assess workplace conflict: identify conflict types and causes, recognize emotional reactions, listen actively for underlying interests, and ask strategic questions for constructive outcomes.

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Professional Skills: Managing Conflict

Recognize conflict mindsets and triggers, then de-escalate disagreements face-to-face, over email, and by phone using composure, vocal tone reading, and empathetic writing.

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Professional Skills: Resolving and Transforming Conflict

Turn conflict into collaboration: respond constructively to disputes, explore cooperative solutions through purposeful questioning, and follow through on agreements with accountability, trust and integrity.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

Difficult conversations: the complete guide

4076 ratings at Udemy

Managing difficult discussions, persuasion, communication, leadership, feedback, assertiveness, knowing how to say no

• Udemy
• 1 hour 11 minutes
• Self-Paced
• Paid Course

Dread-Free Difficult Conversations: Speak Up with Courage

3667 ratings at Udemy

Overcome your discomfort and assertively lead productive, empathetic conversations with win-win outcomes.

• Udemy
• 1 hour 47 minutes
• Self-Paced
• Paid Course

Train the Trainer Serenity: How to Handle Challenging People

2586 ratings at Udemy

57 Proven Techniques From 20 Different Case Studies To Manage The 8 Most Difficult Types Of People In the Workplace.

• Udemy
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Bad Boss - Dealing with a Toxic Manager

2327 ratings at Udemy

Bad Boss: practical solutions for dealing with a difficult or toxic manager

• Udemy
• 1 hour 26 minutes
• Self-Paced
• Paid Course

Mediation and Conflict Resolution

868 ratings at Coursera

Learn to choose and lead a mediation process: mediation types, common mediator challenges, strategy options, and do's and don'ts, applied to workplace and international conflicts.

• Coursera
• 5 weeks, 3 hours a week
• Self-Paced
• Paid Course