Trailhead Courses

Salesforce

Unlock Actionable Data Insights with Tableau Next

Learn to use Tableau Next to get and share data insights everywhere work happens.

• Trailhead
• 1 hour 32 minutes
• On-Demand
• Free Online Course

Salesforce

Design and Implement AI Agents with Agentforce

Plan, build, test, deploy, and monitor an AI agent with Agentforce.

• Trailhead
• 9 hours 28 minutes
• On-Demand
• Free Online Course

Salesforce

Data Cloud: Explore Setup to Activation

Implement Data Cloud solutions to drive measurable business outcomes.

• Trailhead
• 12 hours 20 minutes
• On-Demand
• Free Online Course

Salesforce

Support Customers in Enhanced Channels

Modernize your customer service with Enhanced Messaging and Enhanced Chat.

• Trailhead
• 3 hours 8 minutes
• On-Demand
• Free Online Course

Salesforce

Data Cloud: Unlock the Value of Your Data

Unlock the value of your organizational data through Salesforce Data Cloud concepts, business impact analysis, and foundational implementation strategies.

• Trailhead
• 4 hours 10 minutes
• On-Demand
• Free Online Course

Salesforce

Configure Revenue Cloud

Configure product catalog, pricing, and orchestration for your company's revenue teams.

• Trailhead
• 8 hours 55 minutes
• On-Demand
• Free Online Course

Salesforce

Meet Agentforce Marketing

Use Agentforce Marketing to personalize the right moments across the customer lifecycle.

• Trailhead
• 1 hour 20 minutes
• On-Demand
• Free Online Course

Salesforce

Bring Your Own Model with Amazon Bedrock

Manage AI models with Amazon Bedrock and integrate them with Salesforce.

• Trailhead
• 45 minutes
• On-Demand
• Free Online Course

Salesforce

Become an Agentblazer Champion

Explore core AI concepts and build a basic agent for key tasks.

• Trailhead
• 6 hours 33 minutes
• On-Demand
• Free Online Course

Salesforce

Explore Provider Management

Explore collaborative tools for connecting constituents with the services they need.

• Trailhead
• 1 hour 5 minutes
• On-Demand
• Free Online Course

Salesforce

Automate Business Processes

Learn how to speed up processes through automation.

• Trailhead
• 17 hours 45 minutes
• On-Demand
• Free Online Course

Salesforce

Set Up Marketing Cloud Engagement

Learn the basics of Marketing Cloud Engagement and how to get your account set up for your team.

• Trailhead
• 5 hours 43 minutes
• On-Demand
• Free Online Course

Salesforce

Optimize and Grow Your Use of Marketing Cloud Engagement

Grow your marketing efforts with cross-channel messages and automation. Extend Marketing Cloud with developer tools and other clouds.

• Trailhead
• 14 hours 6 minutes
• On-Demand
• Free Online Course

Salesforce

Create Engaging Content to Achieve Your Marketing Goals

Define an email marketing strategy, build content, optimize your efforts with AI and analytics.

• Trailhead
• 14 hours 24 minutes
• On-Demand
• Free Online Course

Salesforce

Deploy Marketing Cloud Engagement

Learn to manage data, create engaging email content, and build customer journeys.

• Trailhead
• 19 hours 9 minutes
• On-Demand
• Free Online Course