Salesforce Courses

Informes, paneles y éxito del cliente en Salesforce

Aprende a utilizar Service Cloud, informes y paneles en Salesforce para mejorar el servicio al cliente, analizar datos de ventas y crear visualizaciones efectivas que apoyen la toma de decisiones del equipo.

• Coursera
• 1 day 6 hours 37 minutes
• Self-Paced
• Paid Course

Administración de oportunidades en Salesforce

Aprende a optimizar el proceso de ventas en Salesforce, desde la gestión de oportunidades hasta el cierre de acuerdos, utilizando herramientas como productos, presupuestos, contratos y pedidos.

• Coursera
• 1 day 5 hours 16 minutes
• Self-Paced
• Paid Course

Administración de clientes potenciales en Salesforce

Aprende a optimizar la gestión de leads en Salesforce, desde la importación de datos hasta la conversión de clientes potenciales, mejorando la eficiencia del equipo de ventas y marketing.

• Coursera
• 1 day 8 hours 22 minutes
• Self-Paced
• Paid Course

Resumen de ventas y CRM

Aprende los fundamentos de ventas, CRM y Salesforce. Explora el proceso de ventas, la importancia de los datos y las funcionalidades clave de Sales Cloud para impulsar el crecimiento empresarial.

• Coursera
• 21 hours 17 minutes
• Self-Paced
• Paid Course

Sales and CRM Overview

1653 ratings at Coursera

Explore Salesforce's Sales Cloud CRM, learning essential sales processes, data management, and key functionalities to support business growth and prepare for entry-level sales roles.

• Coursera
• 21 hours 17 minutes
• Self-Paced
• Paid Course

Career Certificate

Salesforce Sales Operations

2138 ratings at Coursera

Master Salesforce fundamentals for entry-level sales roles. Learn CRM basics, lead and opportunity management, customer success strategies, and data analysis through reports and dashboards.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Intro to Point & Click App Development

1 rating at Udacity

In this short class you'll build powerful apps without writing code. Great if you're an aspiring developer or someone who wants to learn what programmers do.

• Udacity
• 3 hours
• Self-Paced
• Free Online Course

Develop Emotional Intelligence

3 ratings

Strengthen relationships at work using emotional intelligence strategies from Arizona State University.

• Trailhead
• Self-Paced
• Free Online Course

Set Up Merchandising for Your Storefront

1 rating

Discover how to manage your catalog, promotions, content, and orders, with the added help of Einstein.

• Trailhead
• 16 hours 50 minutes
• Self-Paced
• Free Online Course

Code with AMPscript

1 rating

Learn how to use AMPscript to code campaigns in Marketing Cloud.

• Trailhead
• 3 hours
• Self-Paced
• Free Online Course

Develop for Salesforce B2C Commerce

1 rating

Learn about the B2C Commerce developer tools you can use to create storefront application projects.

• Trailhead
• 3-4 hours
• Self-Paced
• Free Online Course

Build Your Architect Career on Salesforce

1 rating

Learn about the critical role Salesforce Architects play in architecting the Agentic Enterprise.

• Trailhead
• 5 hours 55 minutes
• Self-Paced
• Free Online Course

Build Better with UX

1 rating

Refine your user experience skills with these powerful tips from the Salesforce UX team.

• Trailhead
• 4-5 hours
• Self-Paced
• Free Online Course

Set Up Advanced Activity Management in Consumer Goods Cloud

Configure field activities to optimize retail audits and surveys.

• Trailhead
• 1 hour 55 minutes
• Self-Paced
• Free Online Course

Adopt Trade Promotion Management in Consumer Goods Cloud

Learn how to manage promotions, funds, and strategies to optimize sales and branding.

• Trailhead
• 3 hours
• Self-Paced
• Free Online Course