Salesforce Courses

Informes, paneles y éxito del cliente en Salesforce

Aprende a utilizar Service Cloud, informes y paneles en Salesforce para mejorar el servicio al cliente, analizar datos de ventas y crear visualizaciones efectivas que apoyen la toma de decisiones del equipo.

• Coursera
• 1 day 6 hours 37 minutes
• Self-Paced
• Paid Course

Impulsa la productividad mediante la pila de tecnología

Aprende a impulsar la productividad en ventas utilizando herramientas tecnológicas avanzadas, estrategias de difusión eficaces y técnicas de interacción con clientes potenciales a través de redes sociales y videos.

• Coursera
• 1 day 5 hours 1 minute
• Self-Paced
• Paid Course

Administración de clientes potenciales en Salesforce

Aprende a optimizar la gestión de leads en Salesforce, desde la importación de datos hasta la conversión de clientes potenciales, mejorando la eficiencia del equipo de ventas y marketing.

• Coursera
• 1 day 8 hours 22 minutes
• Self-Paced
• Paid Course

Resumen de ventas y CRM

Aprende los fundamentos de ventas, CRM y Salesforce. Explora el proceso de ventas, la importancia de los datos y las funcionalidades clave de Sales Cloud para impulsar el crecimiento empresarial.

• Coursera
• 21 hours 17 minutes
• Self-Paced
• Paid Course

Sales and CRM Overview

1649 ratings at Coursera

Explore Salesforce's Sales Cloud CRM, learning essential sales processes, data management, and key functionalities to support business growth and prepare for entry-level sales roles.

• Coursera
• 21 hours 17 minutes
• Self-Paced
• Paid Course

Career Certificate

Salesforce Sales Operations

2134 ratings at Coursera

Master Salesforce fundamentals for entry-level sales roles. Learn CRM basics, lead and opportunity management, customer success strategies, and data analysis through reports and dashboards.

• Coursera
• 12 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 4 courses

Intro to Point & Click App Development

1 rating at Udacity

In this short class you'll build powerful apps without writing code. Great if you're an aspiring developer or someone who wants to learn what programmers do.

• Udacity
• 3 hours
• Self-Paced
• Free Online Course

Develop Emotional Intelligence

3 ratings

Strengthen relationships at work using emotional intelligence strategies from Arizona State University.

• Trailhead
• Self-Paced
• Free Online Course

Build Your Architect Career on Salesforce

1 rating

Learn about the critical role Salesforce Architects play in architecting the Agentic Enterprise.

• Trailhead
• 5 hours 55 minutes
• Self-Paced
• Free Online Course

Develop for Salesforce B2C Commerce

1 rating

Learn about the B2C Commerce developer tools you can use to create storefront application projects.

• Trailhead
• 3-4 hours
• Self-Paced
• Free Online Course

Set Up Merchandising for Your Storefront

1 rating

Discover how to manage your catalog, promotions, content, and orders, with the added help of Einstein.

• Trailhead
• 16 hours 50 minutes
• Self-Paced
• Free Online Course

Code with AMPscript

1 rating

Learn how to use AMPscript to code campaigns in Marketing Cloud.

• Trailhead
• 3 hours
• Self-Paced
• Free Online Course

Build Better with UX

1 rating

Refine your user experience skills with these powerful tips from the Salesforce UX team.

• Trailhead
• 4-5 hours
• Self-Paced
• Free Online Course

Become an Agentblazer Legend

Customize and manage your next-level agent using prompts, Data Cloud, Slack, and Agentforce development tools.

• Trailhead
• 17 hours 43 minutes
• Self-Paced
• Free Online Course

Get Started with Life Sciences Cloud

Transform engagement across commercial, clinical, and patient journeys.

• Trailhead
• 6 hours 58 minutes
• Self-Paced
• Free Online Course