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Trailhead

Build Better with UX

Salesforce via Trailhead

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Overview

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Refine your user experience skills with these powerful tips from the Salesforce UX team.
  • Dig into user experience process, tools, techniques, and best practices.
  • Learn how to talk to your users, discover what they need, and influence design decisions.
  • Explore the Salesforce user research personas and learn how to use them at your business.
  • Get to know prototypes and how to use Salesforce Lightning Design System to build them.

Syllabus

  • User Experience Basics
    • Learn About User Experience Design
    • Define Project Scope and Requirements
    • Create UX Artifacts
    • Choose Tools and Request Feedback
  • UX Research Basics
    • Define Your Research Plan
    • Craft Your Questions
    • Collect Your Data
    • Analyze Your Findings
    • Tell Your Story with Feeling

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Reviews

4.0 rating, based on 1 Class Central review

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  • Profile image for Luke Coffey
    Luke Coffey
    It was pretty solid. Nothing too different compared to other UX intro courses. The certification is free though!
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