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Learn about the three key levels of decision making in organizations: strategic, tactical, and operational. Explore how these interconnected decision-making processes shape an organization's direction, resource allocation, and day-to-day operations. Gain insights into the characteristics, time horizons, and impacts of each decision-making level, and understand their crucial roles in achieving organizational goals and maintaining competitive advantage.
Syllabus
Strategic, Tactical and Operational Decision Making
Taught by
NPTEL-NOC IITM