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Explore how user experience principles apply beyond graphical interfaces in this 16-minute conference talk that challenges the misconception that UX only matters for visible user interfaces. Learn to map user journeys and structure data within APIs, backend services, and other "invisible" system components to create more intuitive experiences for both human developers and AI agents. Discover practical strategies for applying UX thinking to non-UI work, understanding how careful attention to the user's path through your systems can significantly improve usability and effectiveness regardless of whether pixels are involved.
