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Udemy

Apple Certified Support Professional Training 2026

via Udemy

Overview

Apple Device Support Exam (SUP-2026) Preparation for iOS 26 and macOS 26 Tahoe

What you'll learn:
  • Students will obtain a solid foundation in supporting Apple devices, from basic setup to advanced troubleshooting techniques.
  • Students will be fully prepared to take and pass the Apple Device Support exam, earning the Apple Certified Professional certification badge.
  • Students will gain practical experience through labs and real-world scenarios, acquiring hands-on experience that mirrors the challenges faced in support roles.
  • Students will develop the ability to quickly and efficiently resolve the most common technical issues with Apple devices such as iPhone, iPad, and Mac.

Now Featuring iOS 26 and macOS 26 Tahoe!

Apple Certified Support Professional Training 2026 is designed to help you pass the Apple Device Support SUP-2026 certification exam on your very first try. This course breaks down every topic you need to know and shows you how Apple devices actually work in real-world situations. Whether you're new to Apple support or looking to strengthen your skills, this course gives you the tools and confidence to succeed.

Upon completion of this course, learners should be prepared to sit and pass the Apple Device Support exam for iOS 26 and macOS 26 Tahoe and earn their Apple Certified Support Professional (ACSP) certification.You’ll learn through a mix of short video lessons, on-device demonstrations, pop quizzes, hands-on assignments, and two full practice exams. Each section is focused on the key skills tested on SUP-2026, including device setup, Apple Account management and iCloud, iOS and macOS security features, troubleshooting steps, networking, and common recovery processes.

By the end of the course, you will:

  • Understand the core features of macOS, iOS, iPadOS, and Apple hardware.

  • Work through real troubleshooting scenarios from start to finish.

  • Learn how to fix common issues with Wi-Fi, apps, storage, and system performance.

  • Get comfortable with Apple device troubleshooting, user account management, and data protection.

  • Practice the same types of questions you’ll see on the exam.

  • Build the confidence needed to pass SUP-2026 on your first attempt.

No prior experience with Apple system administration is necessary, making this course accessible to beginners.However, a basic understanding of computer systems and a passion for technology will be beneficial. This course is practical, straightforward, and built to help you get certified without feeling overwhelmed. If you want step-by-step explanations, real examples, and clear guidance on what Apple expects from certified support professionals, this course has everything you need.

Syllabus

  • Introduction
  • Introduction to Mobile Device Management
  • Understanding Apple Accounts
  • iCloud & Continuity
  • Passwords and Passkeys
  • Introduction to iOS 26
  • Restore and Setup for iOS Devices
  • Managing Network and Sharing for iOS Devices
  • Managing Apps on iOS Devices
  • Privacy and Security for iOS Devices
  • Using Diagnostic Tools on iPhone and iPad
  • Introduction to macOS 26
  • Setting Up and Restoring a Mac
  • Managing Network and Sharing for macOS
  • Privacy and Security for macOS
  • Using Diagnostic Tools on Mac
  • Accessibility
  • Apple Intelligence
  • Exam Preparation

Taught by

Automata Technology and Drew W Smith

Reviews

4.6 rating at Udemy based on 1337 ratings

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