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SAP Learning

Positioning SAP Engagement Cloud

via SAP Learning

Overview

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This course explains how to position SAP Engagement Cloud, covering its capabilities and value across end-to-end business processes and industries. It also considers connections with other SAP portfolio components and SAP Business AI, using customer examples to illustrate industry value.

Syllabus

  • Introducing SAP Engagement Cloud
    • Explaining the Importance of SAP Engagement Cloud
    • Discovering the Current Market Point of View
    • Exploring SAP Engagement Cloud
  • Connecting SAP Engagement Cloud to End-to-End Business Processes
    • Identifying the End-to-End Capabilities of SAP Engagement Cloud
    • Showcasing the End-to-End Capabilities of SAP Engagement Cloud
  • Connecting SAP Engagement Cloud to Industries
    • Analyzing the Value of SAP Engagement Cloud for Industries
    • Illustrating Value Creation with SAP Engagement Cloud for Industries through Customer Examples
  • Extending the Value of SAP Cross-Portfolio Components with SAP Engagement Cloud
    • Unlocking Synergies by Combining SAP Engagement Cloud with SAP Business AI

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