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​​In this course you explore the fundamental business processes for in-house service processes in SAP S/4HANA Cloud Public Edition, service.​
Implementing In-House Service Processes in SAP S/4HANA Cloud Public Edition, Service
via SAP Learning
Overview
Syllabus
- Working with In-House Repairs (3XK)
- Introducing the In-House Repair Solution Process
- Explaining the Process Steps for In-House Repairs
- Performing an In-House Repair Using SAP Fiori Apps
- Explaining the Integration Between an In-House Repair and Logistics
- Using Repair Templates and User Status Management for an In-House Repair
- Explaining Additional In-House Repair Functionality
- Working with In-House Repairs (3XK)
- Processing Warranty Claims (5HR, 63Y)
- Introducing Warranty Claim Management - Supplier Recovery Processing
- Explaining the Process Steps and Business Roles for Warranty Claim Management - Supplier Recovery Processing
- Using SAP Fiori Apps to Submit Supplier Warranty Claims
- Introducing Warranty Claim Management - Customer Claim Processing
- Explaining the Process Steps and Business Roles for Warranty Claim Management - Customer Claim Processing
- Using SAP Fiori Apps to Process Customer Warranty Claims
- Processing Warranty Claims (5HR, 63Y)
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