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SAP Learning

Implementing Additional Topics for Service Processes in SAP S/4HANA Cloud Public Edition, Service

via SAP Learning

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Overview

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In this course you explore implementing additional topics for service processes in SAP S/4HANA Cloud Public Edition, service.

Syllabus

  • Processing Service Orders with SAP Field Service Management (49X)
    • Introducing Service Order Processing with SAP Field Service Management
    • Explaining the Integration Between SAP S/4HANA Cloud Public Edition, Service and SAP Field Service Management
    • Explaining Business Roles Used in Service Order Processing with SAP Field Service Management
  • Planning Recurring Services (4X5)
    • Introducing Recurring Services
    • Explaining the Process Steps and Business Roles for Recurring Services
    • Using SAP Fiori Apps to Manage Recurring Services
  • Processing Credit Memos in Service Management (4GG)
    • Explaining Credit Memo Processing for Service Management
    • Explaining the Process Steps and Business Roles of Credit Memo Processing for Service Management
    • Using SAP Fiori Apps to Process Credit Memos
  • Processing Intercompany Billing for Service Documents (53Y)
    • Introducing Intercompany Billing for Service Documents
    • Explaining the Process Steps and Prerequisites for Intercompany Billing for Service Documents
    • Explaining the Business Roles used for Intercompany Billing Processes
    • Using SAP Fiori Apps to Process Intercompany Billing Documents
  • Using Event-Based Revenue Recognition for Service Documents (3M3)
    • Introducing Event-Based Revenue Recognition - Service Documents
    • Explaining the Business Roles for Event-Based Revenue Recognition - Service Documents
    • Working with Event-Based Revenue Recognition (EBBR) for Service Contracts
  • Working with a Solution Order (4GT)
    • Introducing Solution Orders
    • Explaining the Process Steps and Business Roles for Solution Orders
    • Managing Solution Orders

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