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SAP Learning

Discovering SAP Business One, Web Client Logistics

via SAP Learning

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Overview

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This course is for business users and consultants who want to learn how to effectively use SAP Business One, Web client for their daily tasks and leverage the different tools to boost their productivity and collaboration within the company.

Syllabus

  • Exploring SAP Business One, Web Client
    • Starting with SAP Business One, Web Client
    • Leveraging the Enterprise Search
    • Exploring SAP Business One, Web Client
  • Managing Business Partners, Items, and Activities in SAP Business One, Web Client
    • Managing Master Data in SAP Business One, Web Client
    • Managing Items
    • Scanning Business Cards to Automatically Create Business Partner Master Data
    • Creating Activities in SAP Business One, Web Client
    • Managing Business Partners, Items, and Activities in SAP Business One, Web Client
  • Handling the Sales Process in SAP Business One, Web Client
    • Managing the Sales Process in SAP Business One, Web Client
    • Navigating the Process from Quotation to Cash
    • Automating the Return Request Process in SAP Business One, Web Client
    • Handling the Sales Process in SAP Business One, Web Client
  • Utilizing the Customer Relationship Management (CRM) Functionality
    • Exploring the Customer Relationship Management (CRM) Process
    • Creating an Activity to Start the CRM Process
    • Utilizing the Opportunity for Potential Deals with a Customer or Lead
    • Utilizing the Customer Relationship Management (CRM) Functionality
  • Handling the Purchasing Process in SAP Business One, Web Client
    • Managing the Purchasing Process in SAP Business One, Web Client
    • Running the Purchasing Process
    • Creating Recurring Transactions in SAP Business One, Web Client
    • Using Blanket Agreement in Purchasing Documents
    • Handling the Purchasing Process in SAP Business One, Web Client
  • Managing Inventory with SAP Business One, Web Client
    • Handling Inventory Transactions
    • Handling Goods Receipts and Goods Issue
    • Issuing Inventory Transfers and Inventory Transfer Requests
    • Managing Inventory with SAP Business One, Web Client
  • Managing the Customer Service Process
    • Discovering the Service Process in SAP Business One, Web Client
    • Creating an Equipment Card for a Serial Number Item and Defining Service Contracts
    • Creating a Service Call
    • Managing the Service Solutions Knowledge Base
    • Managing the Customer Service Process

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