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SAP Learning

Configuring SAP Sales Cloud Version 2 | ZH

via SAP Learning

Overview

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In this comprehensive course, participants will have the opportunity to delve deep into the configurations in  SAP Sales Cloud Version 2. Whether they are new administrators, functional consultants, or individuals seeking to learn how to use the solution, this course will be an essential guide. Features explained here include configuring basic features like lead, opportunities, quotes, orders, visits and other processes like configuring sales workflows, integrating MS teams, learning about ML and AI configurations and configuring the mobile application.

Syllabus

  • 浏览管理员的日常工作流
    • 面向管理员的核心职责和工具
    • 高级配置和自动化
    • 浏览管理员的日常工作流
  • 综合配置:线索、机会、报价、销售订单和拜访
    • 线索管理配置
    • 机会管理配置
    • 报价管理配置
    • 销售订单配置
    • 拜访配置
    • 综合配置:线索、机会、报价、销售订单和拜访
  • 配置销售工作流和运营
    • 配置定价策略
    • 配置管道和销售预测
    • 配置电话清单和推广计划
    • 配置销售活动
    • 配置销售工作流和运营
  • 加强沟通和协作
    • 利用 Microsoft Teams 集成
    • 配置通信渠道
    • 配置关系情报
    • 加强沟通和协作
  • 高级机器学习洞察
    • 利用机器学习进行智能销售和线索评分
    • 配置生成式 AI 和 CX AI 工具包
    • 高级机器学习洞察
  • 配置移动应用程序
    • 设置移动应用功能
    • 管理移动应用集成和安全
    • 配置移动应用程序

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