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Microsoft

Market Intelligence and Growth Analytics

Microsoft via edX

Overview

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Market Intelligence and Growth Analytics is a practical course for Sales Management professionals who need to make smarter growth decisions in increasingly complex and competitive markets. Rather than relying only on intuition or isolated reports, this course teaches learners how to combine external market intelligence with internal CRM and sales performance data to uncover opportunity, prioritize action, and improve forecasting confidence.

The course begins by introducing the foundations of market intelligence and competitive analysis. Learners examine how macroeconomic, regulatory, technological, and industry-level changes affect sales potential, and how advanced SWOT-PESTLE synthesis can reveal hidden risks and untapped revenue white space.

Next, the course focuses on integrating market intelligence with internal sales data. Learners explore how CRM, pipeline, win-loss, territory, and account data can be combined with external demand indicators to identify high-propensity segments and prioritize opportunities more effectively.

Finally, learners develop revenue forecasting and growth strategy skills. They analyze conversion patterns, pipeline quality, market demand scenarios, and performance trends to generate forecasts and recommend growth actions. The course concludes by helping learners convert these insights into a practical growth strategy that can be clearly communicated to leadership and executed across the sales organization.

Syllabus

  • Understand market intelligence in sales growth planning.
  • Analyze competitors, industry shifts, and market trends.
  • Identify white space with SWOT-PESTLE synthesis.
  • Assess market attractiveness and segment potential.
  • Integrate external intelligence with CRM data.
  • Spot high-propensity accounts, segments, and territories.
  • Apply opportunity scoring and prioritization frameworks.
  • Build revenue forecasts from pipeline history.
  • Test forecast assumptions using scenario analysis.
  • Turn insights into data-driven growth strategy.

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