Overview
Google, IBM & Meta Certificates – 40% Off
One Coursera Plus subscription covers most Professional Certificates on Coursera.
Unlock All Certificates
This specialization features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the specialization.
This specialization helps you master Salesforce Platform App Builder, enabling you to configure applications, automate processes, and manage data security. You’ll gain hands-on experience with workflows, approval processes, flows, and dashboards to build enterprise-ready Salesforce solutions.
You’ll start with core Salesforce concepts such as profiles, roles, permission sets, and data access, then advance to automation tools, flows, standard objects, reports, dashboards, and AppExchange apps. Each module provides practical examples to reinforce learning and ensure applicability.
Later, you’ll explore application lifecycle management, sandboxes, deployment strategies, and real-world scenarios. Projects let you apply knowledge in authentic situations, preparing you for professional challenges as a Salesforce app builder.
This specialization suits aspiring Salesforce developers, administrators, and business analysts. No prior Salesforce experience is required, though familiarity with business processes helps.
By the end of the specialization, you will be able to design custom Salesforce applications, implement automation, manage data security, configure reports and dashboards, and deploy solutions efficiently.
Syllabus
- Course 1: Salesforce Basics and Core Concepts
- Course 2: Data Management, Security, and Sharing
- Course 3: Automation, Reporting, and Advanced Features
Courses
-
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Take your Salesforce skills to the next level with automation, advanced reporting, and platform tools. This course guides you through workflows, approval processes, and Process Builder, teaching you how to automate tasks, streamline approvals, and manage records efficiently. You’ll then dive into Salesforce Flows, exploring record-triggered, screen, auto-launched, schedule-triggered, and platform event flows, learning to create complex automations and integrate them with Process Builder and Apex. The course also covers standard objects, including Leads, Accounts, Contacts, Opportunities, and Cases, and teaches best practices for automation and data management. Reporting and dashboards are covered in depth, from standard and custom report types to matrix, summary, and joined reports, and dynamic dashboards for real-time insights. Additionally, you’ll explore Salesforce AppExchange apps and learn how to enhance functionality with pre-built solutions. Finally, you’ll understand the Salesforce application lifecycle, including sandbox types, deployment methods, and change sets, equipping you to manage development, testing, and production effectively. This course is ideal for Salesforce admins, developers, and business users who want to automate processes, gain actionable insights, and optimize their Salesforce environment. By the end of the course, you will be able to implement workflow and approval process automation, build and launch complex flows, create reports and dashboards for actionable insights, leverage AppExchange apps, and manage the application lifecycle with sandboxes and deployment tools.
-
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Gain mastery over Salesforce data management and security in this comprehensive course. You will start by learning how to import, export, update, and delete records using Data Loader and Data Import Wizard, ensuring efficient handling of large volumes of data. Next, the course delves into access control and sharing settings, covering profiles, permission sets, object-level, field-level, and record-level security. You’ll understand Organization Wide Defaults, role hierarchies, sharing rules, and manual sharing to protect sensitive data while maintaining collaboration. The course also covers advanced permission configurations, including “View All,” “Modify All,” and record recovery using the Recycle Bin. You will explore how to configure page layouts and record types to optimize user experience, ensuring data is both secure and effectively presented. This course is ideal for Salesforce administrators, developers, and business users responsible for data governance, security, and access management. No prior experience in advanced security settings is required, making it suitable for beginners and intermediate users. By the end of the course, you will be able to efficiently import and export data, set up profiles and permission sets, manage role hierarchies and sharing rules, configure special permissions, recover deleted records, and design secure and organized page layouts and record types in Salesforce.
-
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Master the fundamentals of Salesforce with this comprehensive course designed for beginners. You’ll start by creating your Salesforce Developer account and gradually explore core components like objects, fields, page layouts, and validation rules, building a strong foundation for practical application. Through hands-on exercises, you’ll learn to create custom apps, fields, and objects, explore different types of relationships including one-to-many, many-to-many, and roll-up summaries, and understand formula fields and their use cases. The structured flow ensures you gain both conceptual clarity and actionable skills. The course also guides you through advanced data modeling concepts such as junction objects and master-detail relationships, preparing you to tackle real-world Salesforce scenarios with confidence. Each section builds on the last, reinforcing your learning and enabling you to implement solutions independently. This course is ideal for aspiring Salesforce administrators, developers, and business professionals looking to automate processes and manage data efficiently. No prior Salesforce experience is required, making it accessible to beginners while still valuable for those looking to refresh their core knowledge. By the end of the course, you will be able to create and manage Salesforce objects and fields, design page layouts, implement validation rules, set up various relationships, use formula fields for automation, and prepare for the Salesforce Platform App Builder exam with practical confidence.
Taught by
Packt - Course Instructors