Salesforce Basics and Core Concepts

This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Master the fundamentals of Salesforce with this comprehensive course designed for beginners. You’ll start by creating your Salesforce Developer account and gradually explore core components like objects, fields, page layouts, and validation rules, building a strong foundation for practical application. Through hands-on exercises, you’ll learn to create custom apps, fields, and objects, explore different types of relationships including one-to-many, many-to-many, and roll-up summaries, and understand formula fields and their use cases. The structured flow ensures you gain both conceptual clarity and actionable skills. The course also guides you through advanced data modeling concepts such as junction objects and master-detail relationships, preparing you to tackle real-world Salesforce scenarios with confidence. Each section builds on the last, reinforcing your learning and enabling you to implement solutions independently. This course is ideal for aspiring Salesforce administrators, developers, and business professionals looking to automate processes and manage data efficiently. No prior Salesforce experience is required, making it accessible to beginners while still valuable for those looking to refresh their core knowledge. By the end of the course, you will be able to create and manage Salesforce objects and fields, design page layouts, implement validation rules, set up various relationships, use formula fields for automation, and prepare for the Salesforce Platform App Builder exam with practical confidence.