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OpenLearning

Facilitation Skills

via OpenLearning

Overview

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This course introduces the purpose and practice of facilitation in group discussions. Learners examine process versus content, prepare for facilitation, manage groups across development stages, handle disruptions, and implement appropriate interventions.

Syllabus

  • Define facilitation and identify its purpose and benefits
  • Clarify the role and focus of a facilitator
  • Differentiate between process and content in the context of a group discussion
  • Provide tips in choosing and preparing for facilitation
  • Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing
  • Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing
  • Provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups
  • Define what interventions are, when they are appropriate, and how to implement them

Taught by

ECA Online

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