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OpenLearning

Teamwork and Team Building

via OpenLearning

Overview

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This course introduces team success factors, the four phases of the Tuckman team development model, and practical actions for leaders and followers. It also covers team-building activities, meeting strategies, Six Thinking Hats, consensus building, and ways to encourage teamwork.

Syllabus

  • Describe the concept of a team, and its factors for success
  • Explain the four phases of the Tuckman team development model and define their characteristics
  • Describe actions to take as a leader, and as a follower for each of the four phases (Forming, Storming, Norming and Performing)
  • Discuss the uses, benefits and disadvantages of various team-building activities
  • Describe several team-building activities that you can use, and in what settings
  • Follow strategies for setting and leading team meetings
  • Detail problem-solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems
  • List actions to do, and those to avoid, when encouraging teamwork

Taught by

ECA Online

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