Microsoft HR Manager

Microsoft via Coursera Professional Certificate

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Provider

Coursera Professional Certificate
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Sessions

Self-Paced
Level

Advanced

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Overview

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Unlock the power of technology-enabled human resources with the Microsoft HR Manager Professional Certificate. Modern HR leaders must navigate HR systems, communicate policy clearly, develop people effectively, and use AI and data insights to guide strategic decisions. What you'll need: Access to Microsoft 365 (Outlook, Teams, SharePoint) through your employer or personal subscription. HRIS sandbox environments are provided for hands-on practice. Activities involving Copilot, Viva Insights, and Power Automate Premium require organizational access or free trials. Across five courses and a career module, you will build operational, analytical, and leadership capabilities using Microsoft tools. You will: • Navigate and configure HRIS systems and build Power BI dashboards to visualize metrics • Automate policy workflows using Outlook, Teams, SharePoint, and Power Automate • Apply root cause analysis and OKR alignment to improve HR processes • Develop emotional intelligence and coaching using SBI and GROW frameworks • Design AI-assisted workflows using Copilot, chatbots, and automation • Use AI-generated insights to inform retention, succession planning, and change management • Complete portfolio-ready projects, including HR dashboards and strategic leadership plans This program is ideal for analytical, people-centered professionals who want to lead HR with clarity, structure, and technology fluency.

Syllabus

Course 1: HR Data and Technology
Course 2: Process & Policy Execution
Course 3: Employee Development & Well-Being
Course 4: Al-Driven HR Operations
Course 5: Strategic HR Leadership
Course 6: Launching Your HR Manager Career

Courses

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Harness AI to transform how you work in this forward-looking course designed for HR professionals ready to automate and accelerate their operations. Through hands-on activities using Microsoft Copilot, Power Automate, and chatbot tools, you'll learn to draft content with AI assistance, build automated workflows, implement self-service solutions, and measure the ROI of your AI initiatives. This course is perfect for HR managers and operations specialists who want to lead their organization's AI adoption rather than be disrupted by it. Starting with AI-assisted drafting and progressing to chatbot implementation and strategic roadmapping, you'll develop the skills needed to leverage AI as a force multiplier while keeping humans in the loop where it matters.
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Build the people skills that define exceptional HR leadership in this comprehensive course designed for HR professionals who develop and support employees. Through realistic scenarios, roleplay dialogues, and reflective practices, you'll learn to navigate difficult conversations with emotional intelligence, coach for growth, deliver feedback that sticks, and build engagement programs that measurably improve team culture. This course is perfect for HR managers and business partners who want to become trusted advisors and workplace partners that employees and leaders turn to first. Starting with emotional intelligence foundations and progressing to coaching frameworks and engagement measurement, you'll develop the interpersonal skills needed to create psychologically safe workplaces where people thrive.
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Master the systems that power modern HR in this foundational course designed for HR professionals who work with data daily. Through hands-on activities in HRIS sandbox environments and Power BI, you'll learn to navigate HR systems confidently, ensure data accuracy, generate validated reports, and build dashboards that drive decisions. This course is perfect for HR coordinators, generalists, and managers who want to move beyond basic data entry to become trusted stewards of HR information. Starting with core HRIS navigation and progressing to dashboard creation and system configuration, you'll develop the technical fluency needed to manage HR data responsibly and communicate insights clearly.
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Launch your HR Manager career with clarity and confidence through this focused Career Development module designed to help you convert your program learning into tangible career outcomes. This short course walks you step by step through resume optimization, impactful LinkedIn profile development, compelling STAR story creation, and structured interview preparation aligned with CB2-level HR Manager expectations. You’ll learn how to articulate your skills and achievements strategically for HR Manager roles, tailor application materials for HR positions within the Microsoft ecosystem, and position yourself as a business-driven, people-focused leader. With practical exercises and guided frameworks, you’ll strengthen your professional narrative and sharpen your interview presence. By the end of this module, you’ll be ready to present your value with confidence, stand out in competitive hiring processes, and take the next decisive step toward securing your HR Manager role.
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Streamline HR operations in this practical course designed for HR professionals who communicate policies and manage workflows. Through hands-on activities using Microsoft 365 tools, you'll learn to craft policy communications that drive compliance, automate document handling with Power Automate, and solve recurring process problems at their root cause. This course is perfect for HR managers and coordinators who want to transform reactive administration into proactive process optimization. Starting with policy communication fundamentals and progressing to workflow automation and root cause analysis, you'll develop the skills needed to ensure nothing falls through the cracks while connecting every task to strategic priorities. Upon completion, you'll be able to: 1. Communicate HR policy updates effectively using Microsoft Outlook and Teams, including tracking engagement and following up with non-responders 2. Distribute policies and track acknowledgements through Teams announcements and e-signature integrations 3. Automate HR document workflows using Power Automate and monitor flow performance to ensure reliability 4. Apply root cause analysis using the 5-Whys technique to diagnose and resolve HR process problems 5. Align daily HR tasks with organizational OKRs using Microsoft Planner to ensure strategic focus
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Lead with impact in this advanced course designed for HR professionals ready to elevate from execution to strategy. Through hands-on activities using realistic business scenarios, you'll learn to model Microsoft's leadership principles, make data-driven decisions using AI insights, guide teams through organizational change, and align HR initiatives with business strategy. This course is perfect for HR managers and aspiring leaders who want to earn a seat at the executive table. Starting with leadership foundations and progressing to strategic planning frameworks, you'll develop the skills needed to drive organizational success and demonstrate HR's measurable value.