Build the human skills needed to be a successful manager in the modern workplace. In this learning path, learn to demonstrate emotional intelligence, think strategically, communicate effectively, lead through change, and motivate employees while creating a healthy workplace that values its people. Complete the courses, pass the final exam, and earn your certificate.

Note: This learning path was updated on August 18, 2026. If you had already completed the path, your certificate of completion is not affected. If you were in progress, this course may now be required: Developing Your Emotional Intelligence.

Syllabus

Courses under this program:
Course 1: Developing Your Emotional Intelligence
-Learn how to harness emotional intelligence, self-awareness, and social awareness to remain composed and effective in high-pressure workplace situations.

Course 2: How to Think Strategically
-Gain insights into how to think more strategically every day.

Course 3: Communication Skills for Modern Management
-Discover critical communication skills for open and honest leadership in the modern workplace.

Course 4: Why Trust Matters with Rachel Botsman
-Explore ways to identify and address trust issues in your personal and professional life.

Course 5: Quick Scripts for Difficult Conversations
-Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.

Course 6: Leading with Stability during Times of Change and Disruption
-Learn steps leaders can take to build a culture of stability that will give employees the confidence to navigate change with clarity and purpose while accomplishing big goals.

Course 7: Leading and Motivating People with Different Personalities
-Learn to recognize the five personality traits that humans tend to demonstrate and deduce how best to lead and motivate with these traits in mind.

Course 8: Human Leadership
-Learn how to become a more human leader to create a supportive and meaningful workplace.

Course 9: Talking about Mental Health as a Leader
-Learn how to develop the critical leadership skill of talking to team members about their mental health, along with the specific scenarios when it’s appropriate to do so.

Courses

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Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
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Explore ways to identify and address trust issues in your personal and professional life.
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Learn how to become a more human leader to create a supportive and meaningful workplace.
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Gain insights into how to think more strategically every day.
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Learn to recognize the five personality traits that humans tend to demonstrate and deduce how best to lead and motivate with these traits in mind.
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Discover critical communication skills for open and honest leadership in the modern workplace.
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Learn clear scripts to help you communicate what you need to say in difficult workplace conversations.
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Learn steps leaders can take to build a culture of stability that will give employees the confidence to navigate change with clarity and purpose while accomplishing big goals.
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Learn how to develop the critical leadership skill of talking to team members about their mental health, along with the specific scenarios when it’s appropriate to do so.

Taught by

Dr Gemma Leigh Roberts, Daniel Shapero, Jean Marie DiGiovanna, Rachel Botsman, Alisa Cohn, Erin Shrimpton, Kwame Christian, Esq., M.A., Erica Keswin and Melissa Doman, M.A.