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LinkedIn Learning

Quick Scripts for Difficult Conversations

via LinkedIn Learning

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Overview

Syllabus

Introduction
  • Scripts to make hard conversations easier
1. Scripts for Parting Ways
  • Script to terminate someone
  • Script of the conversation before you terminate someone
  • Script to lay someone off with compassion
2. Scripts to Give Feedback
  • Script for positive feedback
  • Script for direct, diplomatic, difficult feedback
  • Script to hold someone accountable
3. Scripts for Delicate Conversations
  • Script to tell someone they'll have a new boss
  • Script for when an employee cries or gets defensive
  • Script for when someone didn't get the promotion

Taught by

Alisa Cohn

Reviews

4.6 rating at LinkedIn Learning based on 1408 ratings

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