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LinkedIn Learning

Employee Experience in a Hybrid Business World

via LinkedIn Learning

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Overview

Syllabus

Introduction
  • Great awakening: What employees are seeking
1. Employee Experience (EX): What's That?
  • The human experience and its dynamics
  • A divided human experience in a changing world
  • A human imperative, not an HR program
  • When employees thrive
2. The Cornerstones of EX
  • Importance of work philosophy and design thinking
  • Identifying moments that matter in a hybrid environment
  • Creating personas and transforming journeys
  • Building on data science
  • Implementing new ways of working
3. Leading Transformations
  • Equipping leaders and preparing an organization in a new world
  • Measuring progress
Conclusion
  • Next steps toward better belonging

Taught by

Sesil Pir

Reviews

4.6 rating at LinkedIn Learning based on 538 ratings

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