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Trailhead

Sell Lightning Fast with Sales Cloud

Salesforce via Trailhead

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Overview

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Learn how to use the new Salesforce to sell lightning fast in as few clicks as possible.
  • Grow your business, boost productivity, and make smart decisions with Sales Cloud.
  • Get started with Salesforce and learn how to make it work for your bottom line.
  • Discover how accounts and contacts work together in Salesforce.
  • Learn to power your sales process with leads and opportunities in Salesforce.
  • Learn how to use Chatter, update your profile, and start collaborating.
  • Collaborate with your teammates on the go with the Salesforce mobile app.
  • Get hands-on with the features that put the "sales" in Salesforce.
  • Get hands-on practice with Lightning Experience to sell faster and smarter.

Syllabus

  • Sales Cloud Basics
    • Boost Sales Productivity with Sales Cloud CRM
    • Grow Your Business with Sales Cloud
    • Measure Sales Metrics that Matter
  • Salesforce User Basics
    • Learn About the Salesforce Customer Success Platform
    • Get Started with Salesforce
    • Work with Your Salesforce Admin
  • Accounts and Contacts
    • Store Information About Your Customers
    • Understand Account and Contact Relationships
  • Leads and Opportunities
    • Create and Convert Leads as Potential Customers
    • Work Your Opportunities
    • Sell as a Team and Split the Credit
    • Visualize Success with Path and Kanban
  • Chatter for Lightning Experience
    • Get Started with Chatter
    • Create Posts, Polls, and Questions
    • Customize Your Chatter Experience
    • Become a Chatter Expert
  • Quick Start: Lightning Experience for Closers
    • Get Started with the Project
    • Set Your Goal
    • Hunt Your Prospect
    • Close Your Deal

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