FPM 512: IT Management, Security, and Performance Assurance Course

Module 1: Introduction to Federal Information Technology

• Identify core IT domains in federal operations (governance, cybersecurity, data).
• Understand federal IT governance policies and OMB directives.
• Recognize how IT projects align with agency missions and laws.

Module 2: Accessibility

• Explain Section 508 and accessibility requirements for federal IT.
• Use assistive technologies to make IT systems accessible to all users.
• Incorporate accessibility into IT design, development, and testing.

Module 3: Data Management

• Apply federal data management principles and tools.
• Manage the full data lifecycle in compliance with policy.
• Implement data governance frameworks to ensure quality and integrity.
• Leverage databases and analytics for transparency and decision support.

Module 4: Information Management

• Organize and maintain data in federal information systems.
• Use effective techniques for categorizing and retrieving information.
• Ensure accuracy, security, and compliance with records policies.
• Manage information sharing under federal standards.

Module 5: IT Performance Assessment

• Measure IT system effectiveness using performance methods and tools.
• Track KPIs such as uptime, response time, and user satisfaction.
• Conduct evaluations to verify performance and business alignment.
• Recommend improvements to enhance IT value and outcomes.

Module 6: Information Resource Strategy and Planning

• Apply IT planning and evaluation principles to resource strategies.
• Align IT plans with agency missions and strategic goals.
• Use portfolio and capital planning to prioritize IT investments.
• Monitor IT resources with dashboards and governance reviews.

Module 7: Technology Awareness

• Explore emerging technologies such as AI, cloud, and mobile systems.
• Stay current on hardware, software, and telecommunications trends.
• Assess risks, benefits, and readiness for technology adoption.
• Promote innovation through pilot projects and integration strategies.

Module 8: IT Program Management

• Apply program management principles across related IT projects.
• Integrate project schedules, deliverables, and milestones.
• Establish governance and performance monitoring practices.
• Manage risks, dependencies, and stakeholder communications.