Overview

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The Microsoft 365 Productivity: Apps, Teams & Management course is designed for beginners, IT professionals, administrators, and business users who want to build a foundational understanding of Microsoft 365 productivity, collaboration, endpoint management, and workplace analytics capabilities. This course introduces learners to Microsoft 365 productivity applications and collaboration services used in modern workplace environments. You will explore Microsoft 365 Apps such as Word, Excel, PowerPoint, Outlook, and OneNote, along with collaboration tools including Microsoft Teams and Microsoft Viva. You’ll also learn how Microsoft 365 enables communication, teamwork, work management, endpoint administration, deployment management, analytics, and reporting across organizations. The course covers concepts such as Windows 365, Azure Virtual Desktop, Windows-as-a-Service models, deployment channels, and Microsoft 365 administrative insights. Through a combination of conceptual explanations, demos, and real-world scenarios, this course provides a practical understanding of how organizations use Microsoft 365 services to improve productivity, collaboration, and workplace management. The course delivers approximately 7–9 hours of structured video content, organized into two modules. Each module includes quizzes and knowledge checks to reinforce learning and validate understanding. Enroll in this course to gain a strong foundation in Microsoft 365 productivity and collaboration services and confidently begin your journey into modern workplace administration and teamwork solutions. Course Modules: Module 1: Microsoft 365 Productivity & Collaboration Explore Microsoft 365 productivity applications, collaboration tools, and communication capabilities used in modern workplace environments. Module 2: Microsoft 365 Apps, Management & Analytics Learn endpoint management, deployment models, workplace analytics, reporting, and Microsoft 365 administrative capabilities. By the End of This Course, You Will Be Able To: - Understand Microsoft 365 productivity and collaboration capabilities - Identify core Microsoft 365 applications and workplace services - Understand Microsoft Teams collaboration and communication features - Explore Microsoft Viva applications and workplace insights - Understand endpoint management concepts in Microsoft 365 - Differentiate Windows 365 and Azure Virtual Desktop solutions - Analyze reports and productivity insights using Microsoft 365 tools

Syllabus

Microsoft 365 Productivity & Collaboration

In this "Microsoft 365 Productivity & Collaboration" you’ll be introduced to Microsoft 365 productivity applications and collaboration services used in modern workplace environments. You’ll explore Microsoft 365 productivity solutions and understand how applications like Word, Excel, PowerPoint, Outlook, and OneNote help organizations improve communication, productivity, and teamwork.The course also introduces Microsoft Teams collaboration capabilities, work management features, and Microsoft Viva applications. You’ll learn how organizations use Microsoft Teams for communication, meetings, collaboration, and integrated workplace experiences. By the end of this module, you’ll have a clear understanding of Microsoft 365 productivity and collaboration services and how they support hybrid work environments.

Microsoft 365 Apps, Management & Analytics

In this "Microsoft 365 Apps, Management & Analytics" your focus shifts to managing Microsoft 365 services from an administrative perspective.You’ll explore pricing and billing management, understand different licensing options, and learn how to assign and manage licenses effectively. The course also covers support options available in Microsoft 365 and how to create and manage support requests.Additionally, you’ll learn about service-level agreements (SLAs), service health monitoring, and how to use the Microsoft 365 Admin Center through both conceptual explanations and hands-on demonstrations. By the end of this module, you’ll be able to manage Microsoft 365 subscriptions, monitor service health, troubleshoot issues, and support organizational needs effectively.