Microsoft 365 Fundamentals (MS-900)

Packt via Coursera

Go to class Write review

Details

Go to class

Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Paid Certificate Available
Duration & workload

17 hours 47 minutes
Sessions

On-Demand
Subtitles

English

Found in

Overview

Coursera Flash Sale

40% Off Coursera Plus for 3 Months!

Grab it

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. This course provides a comprehensive introduction to Microsoft 365, empowering you to understand its core cloud services, productivity tools, and security frameworks. You will gain practical knowledge of Microsoft’s SaaS, IaaS, and PaaS offerings, enabling you to confidently plan, deploy, and manage cloud solutions. Through detailed modules, you will explore collaboration tools like Teams, SharePoint, and Yammer, as well as endpoint management and deployment strategies essential for modern IT environments. The curriculum guides you step-by-step from fundamental cloud concepts to advanced topics such as Zero Trust security, identity management, threat protection, and compliance. You will also learn to utilize Microsoft 365 analytics and admin tools, preparing you to support hybrid workforces effectively. Real-world use cases and hands-on deployment insights make the learning experience practical and applicable. Ideal for IT professionals, security practitioners, and cloud enthusiasts, this course requires no prior Microsoft 365 expertise but a basic understanding of IT concepts will help. Whether you're beginning your cloud journey or preparing for the MS-900 certification, this course offers a solid foundation with beginner to intermediate difficulty.

Syllabus

Types of Cloud Services Available

In this module, we will introduce the fundamental types of cloud services offered by Microsoft, including SaaS, IaaS, and PaaS. We will explore Microsoft’s cloud-based productivity solutions and how they empower organizations. Finally, we will cover key Microsoft cloud platforms such as Office 365, Microsoft 365, and Windows 365 to equip you with practical deployment and management skills.

Benefits & Considerations for Using Cloud Services

In this module, we will explore the core reasons organizations adopt cloud technologies and the advantages they gain. We will also examine the dynamics of hybrid and flexible work models, focusing on how cloud services support frontline workers’ productivity. This section equips you to align cloud strategies with modern workforce needs.

Productivity Solutions in Microsoft 365

In this module, we will delve into the essential productivity and teamwork features offered by Microsoft 365. We will also cover the work management capabilities that help streamline task and project coordination. This section prepares you to leverage Microsoft 365 tools to boost organizational productivity and collaboration.

Collaboration Solutions in Microsoft 365

In this module, we will explore the diverse collaboration solutions offered within Microsoft 365, focusing on how these tools empower teams and individuals. We will cover Microsoft Viva for employee experience, extending Microsoft Teams with apps, and the collaboration features of SharePoint, OneDrive, and Yammer. This section equips you to foster connected, productive work environments.

Endpoint Management & Deployment in Microsoft 365

In this module, we will cover endpoint management features in Microsoft 365, focusing on device security and control. We will also explore Windows 365 versus Azure Virtual Desktop, deployment models for Windows-as-a-Service, and servicing methods for Microsoft 365 apps. This section prepares you to manage and deploy endpoints efficiently in modern IT environments.

Analytics Capabilities in Microsoft 365

In this module, we will explore the powerful analytics features available within Microsoft 365, starting with Viva Insights for employee experience. We will then review the Admin Center and User Portal tools for managing users and settings, followed by an in-depth look at the reporting capabilities that support informed decision-making. This section empowers you to leverage analytics to drive IT and business success.

Zero-trust Security Principles for Microsoft 365

In this module, we will introduce the foundational principles of Zero Trust security as applied to Microsoft 365. We will cover the essential components and methodologies to help you deploy and manage Zero Trust models effectively. This section prepares you to strengthen security posture using Microsoft 365’s Zero Trust capabilities.

Identity & Access Management Solutions in Microsoft 365

In this module, we will explore the Identity and Access Management capabilities offered by Microsoft 365. You will learn how to plan, deploy, and manage IAM solutions to protect organizational assets and streamline user authentication. This section equips you to enforce robust identity security in your daily IT and security practice.

Threat Protection Solutions in Microsoft 365

In this module, we will cover essential threat protection tools within Microsoft 365, focusing on Microsoft Defender’s capabilities. We will explore how Microsoft Secure Score helps measure and enhance security configurations. Additionally, we will examine the nature of security threats and Microsoft’s approaches to counter them, empowering you to strengthen your organization's defenses.

Trust, Privacy, & Compliance Solutions in Microsoft 365

In this module, we will provide a comprehensive overview of Microsoft 365’s trust, privacy, and compliance solutions. We will explore key tools like the Service Trust Portal, Compliance Manager, and data residency features to ensure regulatory adherence. Additionally, this section covers DLP, insider risk management, auditing, eDiscovery, and privacy management to help you maintain a secure and compliant environment.

Plan, Predict, & Compare Pricing

In this module, we will examine Microsoft cloud services pricing and billing frameworks. You will learn how to plan and predict costs effectively, enabling you to make informed financial decisions. This section equips you with the knowledge to manage cloud service expenses within your IT and security practice.

Licensing Options Available in Microsoft 365

In this module, we will explore the various licensing options offered in Microsoft 365. You will gain an understanding of how licensing impacts service usage and how to choose the right plans. This section prepares you to manage Microsoft 365 licenses effectively in your IT and security role.

Describe the Microsoft 365 Service Lifecycle

In this module, we will discuss the Microsoft 365 service lifecycle, outlining each phase from introduction to retirement. You will learn how to integrate lifecycle considerations into your daily IT and security practices. This section enables you to manage Microsoft 365 services effectively throughout their lifecycle.

Support Offerings for Microsoft 365 Services

In this module, we will explore the range of support offerings provided for Microsoft 365 services. You will learn how to leverage these options to troubleshoot problems and ensure smooth operations. This section equips you to effectively utilize support resources in your IT and security role.