Overview
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Master the fundamentals of Microsoft 365 and gain the practical knowledge needed to work with modern workplace productivity, collaboration, security, compliance, and AI-driven business solutions. This Specialization introduces learners to core Microsoft 365 services including Microsoft Teams, Exchange Online, SharePoint, OneDrive, Microsoft Defender, Microsoft Entra ID, compliance solutions, and Microsoft Copilot capabilities.
Through structured learning, demonstrations, and real-world business scenarios, learners will understand how Microsoft 365 supports communication, identity management, security, device management, and modern workplace productivity across enterprise environments. The program also explores Microsoft 365 administration concepts, security best practices, and AI-powered productivity enhancements used in today’s organizations.
This Specialization is ideal for beginners, business professionals, IT support staff, aspiring cloud administrators, and learners preparing for Microsoft 365 Fundamentals certification pathways.
Syllabus
- Course 1: Microsoft 365: Cloud Basics, Pricing, Licensing & Support
- Course 2: Microsoft 365 Productivity: Apps, Teams & Management
- Course 3: Microsoft 365 Security: Identity, Compliance & Trust
Courses
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The Microsoft 365 Productivity: Apps, Teams & Management course is designed for beginners, IT professionals, administrators, and business users who want to build a foundational understanding of Microsoft 365 productivity, collaboration, endpoint management, and workplace analytics capabilities. This course introduces learners to Microsoft 365 productivity applications and collaboration services used in modern workplace environments. You will explore Microsoft 365 Apps such as Word, Excel, PowerPoint, Outlook, and OneNote, along with collaboration tools including Microsoft Teams and Microsoft Viva. You’ll also learn how Microsoft 365 enables communication, teamwork, work management, endpoint administration, deployment management, analytics, and reporting across organizations. The course covers concepts such as Windows 365, Azure Virtual Desktop, Windows-as-a-Service models, deployment channels, and Microsoft 365 administrative insights. Through a combination of conceptual explanations, demos, and real-world scenarios, this course provides a practical understanding of how organizations use Microsoft 365 services to improve productivity, collaboration, and workplace management. The course delivers approximately 7–9 hours of structured video content, organized into two modules. Each module includes quizzes and knowledge checks to reinforce learning and validate understanding. Enroll in this course to gain a strong foundation in Microsoft 365 productivity and collaboration services and confidently begin your journey into modern workplace administration and teamwork solutions. Course Modules: Module 1: Microsoft 365 Productivity & Collaboration Explore Microsoft 365 productivity applications, collaboration tools, and communication capabilities used in modern workplace environments. Module 2: Microsoft 365 Apps, Management & Analytics Learn endpoint management, deployment models, workplace analytics, reporting, and Microsoft 365 administrative capabilities. By the End of This Course, You Will Be Able To: - Understand Microsoft 365 productivity and collaboration capabilities - Identify core Microsoft 365 applications and workplace services - Understand Microsoft Teams collaboration and communication features - Explore Microsoft Viva applications and workplace insights - Understand endpoint management concepts in Microsoft 365 - Differentiate Windows 365 and Azure Virtual Desktop solutions - Analyze reports and productivity insights using Microsoft 365 tools
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The Microsoft 365 Security: Identity, Compliance & Insights course is designed for beginners, IT professionals, administrators, security analysts, and business users who want to build a foundational understanding of Microsoft 365 security, identity management, compliance, privacy, and workplace analytics capabilities. This course introduces learners to Microsoft 365 identity and security solutions used to protect users, devices, applications, and organizational data in modern workplace environments. You will explore Microsoft Entra ID, identity protection concepts, threat protection capabilities, Microsoft Secure Score, and security best practices within Microsoft 365. You’ll also learn how Microsoft 365 supports compliance, privacy, risk management, information protection, and regulatory requirements across organizations. The course covers concepts such as Microsoft Purview compliance solutions, data protection, information governance, regulatory compliance, Microsoft Priva, and privacy management capabilities. Additionally, the course introduces workplace analytics and employee experience insights using Microsoft Viva Insights. You’ll explore personal insights, team insights, analytics capabilities, and integrated Viva experiences within Microsoft Teams. Through a combination of conceptual explanations, demos, and real-world scenarios, this course provides a practical understanding of how organizations use Microsoft 365 services to improve security, identity management, compliance, privacy, and workplace insights. The course delivers approximately 7–9 hours of structured video content, organized into two modules. Each module includes quizzes and knowledge checks to reinforce learning and validate understanding. Enroll in this course to gain a strong foundation in Microsoft 365 security, identity, compliance, privacy, and workplace analytics services and confidently begin your journey into modern Microsoft security and compliance solutions. Course Modules Module 1: Microsoft 365 Identity & Security Management Explore identity management, authentication, identity protection, threat protection, Microsoft Entra ID, and security capabilities within Microsoft 365. Module 2: Microsoft 365 Compliance, Privacy & Insights Learn compliance solutions, information protection, privacy management, regulatory compliance, workplace analytics, and Microsoft Viva Insights capabilities. By the End of This Course, You Will Be Able To: Understand identity and access management concepts in Microsoft 365 Explore Microsoft Entra ID identity and authentication capabilities Understand identity protection and threat protection concepts Analyze Microsoft Secure Score benefits and security recommendations Understand trust, privacy, risk, and compliance concepts in Microsoft 365 Explore Microsoft Purview compliance and information protection solutions Understand data residency and regulatory compliance capabilities Explore Microsoft Priva privacy management concepts Analyze workplace insights and analytics using Microsoft Viva Insights Understand personal and team insights capabilities in Microsoft Viva
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Welcome to Microsoft 365: Cloud Basics, Pricing, Licensing & Support, a foundational and practical course designed for beginners, IT professionals, administrators, and business users who want to build a strong understanding of Microsoft 365 and modern cloud-based productivity solutions. The Microsoft 365 – Cloud Basics, Pricing, Licensing & Support course is designed for beginners, IT professionals, administrators, and business users who want to build a foundational understanding of Microsoft 365 and cloud computing concepts. This course introduces learners to essential cloud principles, service models, and deployment strategies, followed by a deep dive into Microsoft 365 offerings, subscription models, pricing, licensing, and support services. You will explore how Microsoft 365 enables modern workplace productivity, collaboration, and hybrid work environments. The course also covers administrative tasks such as managing licenses, configuring organizational settings, handling billing, and creating support requests using the Microsoft 365 Admin Center. Through a combination of conceptual explanations, demos, and real-world scenarios, this course provides a practical understanding of how organizations adopt and manage Microsoft 365 services. The course delivers approximately 6–8 hours of structured video content, organized into two modules. Each module includes quizzes and knowledge checks to reinforce learning and validate understanding. Enroll in this course to gain a strong foundation in Microsoft 365 and confidently begin your journey into modern workplace administration and cloud services. Course Modules Module 1: Cloud Fundamentals & Microsoft 365 Basics Module 2: Microsoft 365 Pricing, Licensing & Support Management By the End of This Course, You Will Be Able To: - Understand fundamental cloud computing concepts and service models - Differentiate between Microsoft 365 and Office 365 offerings - Identify Microsoft 365 subscription plans and organizational setup processes - Manage Microsoft 365 pricing, billing, and licensing models - Configure and manage licenses for users and services - Use Microsoft 365 Admin Center for administration tasks - Create and manage support requests and understand SLAs - Monitor service health and ensure service reliability
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