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Coursera

Interviewer training for Hiring Managers

Board Infinity via Coursera

Overview

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Interviewing for Impact: Designing & Conducting Effective Hiring Conversations helps you master the art of structured, fair, and effective interviews that go beyond gut instincts. You’ll learn to apply proven frameworks, question design techniques, and bias-reduction strategies to make confident, consistent hiring decisions. Through videos, interactive tools, and real-world scenarios, you’ll practice building interview guides, evaluating candidate responses, and applying behavioral methods like STAR and CAR. In Module 1: Foundations of Effective Interviewing, you’ll explore interview types, deconstruct job descriptions, and design competency-based behavioral and situational questions. You’ll also discover how structured interview formats and listening frameworks improve reliability and predict job fit. In Module 2: Conducting Interviews and Making Hiring Decisions, you’ll learn how to prepare as an interviewer, create positive candidate experiences, use rubrics and scorecards for evaluation, and conduct collaborative debriefs. You’ll also analyze common hiring biases and practice inclusive interviewing techniques. By the end of this course, you will: Design interview guides aligned with role requirements and job competencies Apply structured behavioral and situational questioning frameworks Evaluate candidate responses using rubrics and consensus-based methods Identify and reduce common hiring biases to make fairer decisions Disclaimer: This is an independent educational resource created by Board Infinity for informational and educational purposes only. This course is not affiliated with, endorsed by, sponsored by, or officially associated with any company, organization, or certification body unless explicitly stated. The content provided is based on industry knowledge and best practices but does not constitute official training material for any specific employer or certification program. All company names, trademarks, service marks, and logos referenced are the property of their respective owners and are used solely for educational identification and comparison purposes.

Syllabus

  • Foundations of Effective Interviewing
    • Learn how to design and structure interviews that align with role requirements and competencies. Explore interview formats, deconstruct job descriptions, and build behavioral and situational questions using frameworks like STAR and CAR. You’ll also practice recognizing job-relevant responses and using structured approaches to predict candidate fit.
  • Conducting Interviews and Making Hiring Decisions
    • Build the skills to run fair, inclusive, and effective interviews. Explore interviewer preparation, candidate engagement, and evaluation tools such as rubrics and scorecards. Apply bias awareness techniques,

Taught by

Board Infinity

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