Helping Your Organization Manage Risk and Crisis

Overview

One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been successfully addressed. But there is great value in also seeing where crisis situations have not been handled well. In this course, we look at iconic cases, both well-managed and not well-managed, that point to lessons you may be able to use, especially if you are asked by a leader to assist them as they encounter a crisis. You'll also hear from experts in crisis management and crisis communication as they share with you what they have observed about these iconic cases. This course, however, offers another distinctive aspect: you'll hear about the warning signs of crises that will likely present future threats to organizations, with insights provided by an expert. As such, this course, via structured learning activities (video lectures and quizzes), will help prepare you for the near certainty that whatever organization you work for (or want to work for) will encounter a crisis.

Syllabus

Examining Iconic Crises that Were Handled Successfully

One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been successfully addressed. In this module, we will look at iconic crises cases and discuss how they point to lessons you may be able to apply to your workplace.

Examining Iconic Crises that Were Handled Unsuccessfully

One of the best ways to learn about how to help an organization manage a crisis is to examine where crisis situations have been handled poorly. In this module, we will look at iconic crises cases and discuss how they point to lessons you may be able to apply to your workplace.

Crisis Management and Crisis Communication Ahead

What are areas where we can expect to see crisis happen in the future? Furthermore, what can we do to be prepared for these types of crises? In this module, we'll look at the warning signs for crises that will likely continue to be a threat to organizations.