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Getting Started with Microsoft Copilot

Microsoft via Coursera

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Overview

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Microsoft Copilot is changing how work gets done. This course shows you how to use AI tools effectively across your daily tasks so you can save time, improve output quality, and stay focused on what matters most. This course is for business professionals and anyone who uses Microsoft 365 and wants to boost productivity with AI. No prior AI experience required. Most activities use free Copilot Chat; a few exercises demonstrate enterprise features. You will learn how to use Copilot across Outlook, Teams, Word, Excel, and PowerPoint. Starting with the basics, you will build skills in prompting, content creation, communication, meeting support, and data analysis. You will also learn how to evaluate and refine AI-generated outputs to ensure accuracy, tone, and relevance. As you progress, you will integrate Copilot into full workflows — drafting emails, summarizing conversations, preparing for meetings, analyzing data, and creating presentations. By the end, you will use Copilot as a collaborative teammate to plan, execute, and improve your work with confidence.

Syllabus

Getting Started with Copilot

Professionals spend hours each week on routine tasks—Copilot can help you reclaim that time. In this module, you'll see Copilot in action, learn when to use Copilot Chat versus Microsoft 365 Copilot, and master the 101 prompt formula for writing effective prompts. You'll also practice refining your outputs through iteration—a standard part of working with AI. By the end, you'll have the foundational prompting skills to apply across any Copilot task.

Communication & Content

Learn to use Copilot for your most common communication tasks—drafting emails, summarizing threads, creating documents, and adapting content for any audience. You'll practice adjusting tone and structure for different recipients, and learn to evaluate outputs before sending.

Meetings & Collaboration

Reduce meeting prep time and never lose an action item again. Missed decisions, forgotten follow-ups, and scattered notes are common meeting challenges. Copilot helps you prepare, capture, and act on what matters before, during, and after every meeting. By summarizing prior emails, documents, and discussions, Copilot improves meeting quality and reduces time spent catching up.

Data & Presentations

Learn to ask questions of your data in plain English and transform insights into presentation-ready visuals—no formulas required.

Knowledge & Daily AI Integration

Bring it all together—find answers across your organization, validate what you find, and build sustainable daily habits with AI as your consistent work partner.