Generative AI: Solutions Architects and Systems Analysts

Generative AI is changing the way organizations gather requirements, model processes, and communicate insights. This course equips systems analysts and aspiring professionals with practical skills to apply generative AI throughout the business analysis lifecycle. Learn to engineer effective prompts, simulate stakeholder interviews, and transform unstructured inputs into requirement documents such as user stories, use cases, and acceptance criteria. You’ll explore AI-driven process modeling by generating BPMN diagrams, process flowcharts, and customer journey maps, while also critiquing workflows and identifying risks and gaps. Build communication assets including business rules, dashboards, executive briefs, and multilingual stakeholder messages. Gain hands-on experience integrating AI with tools such as Jira, Confluence, Miro, and Power BI to streamline workflows and improve efficiency. Through interactive projects, you will develop job-ready expertise to deliver faster, clearer, and higher-quality business analysis outcomes. Enroll now to master AI-powered business analysis and take the next step toward becoming a future-ready systems analyst.