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Coursera

Leading High-Performance Teams For Dummies

via Coursera

Overview

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High-performing teams are not assembled by luck and they are not the product of an away day. They are built from a small number of understood attributes, led by someone who has developed specific competencies, staffed deliberately, and sustained inside a culture that does not undo the work every quarter. Each of those is a decision somebody makes, which is why the same organization can produce one exceptional team and five ordinary ones. Across four thematic modules and eight focused lessons, you will start with the science of high performance, the common models of how teams form and function, the attributes that distinguish exceptional teams, and the business benefits that justify the investment. You will then build the leader, covering core leadership competencies, the advanced and strategic behaviors that go beyond them, the shift from risk averse to risk ready, and leading a team through change and transition. From there you will cover staffing, namely changing workforce demographics and needs, sourcing and selecting top talent, and orienting and onboarding new members, along with how company culture is actually established. The course closes on sustaining performance, covering culture challenges, well-being, team conflict, measurement, hybrid and remote leadership, and operating with financial and business awareness. Each lesson opens with two five-minute topic videos followed immediately by applied practice, and every module closes with a hands-on lab, a roleplay, a discussion prompt, and a graded assessment, so nothing stays theoretical for long. Whether you have inherited a team, are building one, or are trying to work out why a capable group keeps underdelivering, this course gives you the models, competencies, and worked scenarios that turn team performance from an accident into a design. By the end, you will be able to diagnose a team against the attributes of high performance, identify the leadership behaviors and cultural conditions that are missing, and design the changes that would address them.

Syllabus

  • Introduction to the Entire Course
    • Provides a starting-point assessment that helps learners understand their current readiness across the team leadership skills developed throughout the course. It highlights strengths and development needs across team development models and performance attributes, leadership competencies, risk readiness and change, hiring and onboarding, culture, conflict management, performance measurement, and remote leadership. Results generate a personalized readiness profile and recommended learning path without restricting access to any module.
  • The Science and Attributes of High Performance
    • Establishes the foundation for understanding what makes teams perform at an exceptional level. Learners explore the research behind high performance, examine common models of how teams form and develop, and determine what teams need at different stages. The module then develops the ability to diagnose teams using key attributes such as clarity of purpose, trust, psychological safety, accountability, complementary capabilities, and constructive disagreement, while connecting these attributes to measurable business outcomes.
  • Becoming a High-Performance Leader
    • Develops the leadership capabilities required to build and guide high-performing teams. Learners assess core competencies such as communication, decision-making, delegation, feedback, and developing others, then explore advanced strategic behaviors including organizational influence and making trade-offs visible. The module also builds risk readiness by helping leaders distinguish intelligent risk-taking from avoidable failure and develops practical approaches for leading teams through change and transition while protecting performance.
  • Staffing the Team and Establishing Culture
    • Focuses on the people and cultural decisions that shape team performance from the beginning. Learners examine changing workforce demographics and expectations, then develop evidence-based approaches to sourcing, interviewing, and selecting talent. The module also covers structured onboarding across the first days, weeks, and months and explores how culture is established through what leaders repeatedly do, reward, ignore, and tolerate, helping learners intentionally create conditions that support high performance.
  • Sustaining Performance and a Healthy Culture
    • Develops the practices needed to maintain high performance over time. Learners identify workplace culture challenges, support well-being within a manager's appropriate responsibilities, and address team conflict before it undermines performance. The module then focuses on meaningful performance measurement, leading hybrid and remote teams through clear norms and outcome-based management, and building the commercial and financial awareness needed to communicate team performance and requirements in terms the wider organization understands.
  • Course Wrap-Up and Next Steps
    • Provides practical reference, reflection, and application resources that help learners consolidate and apply the team leadership skills developed throughout the course. Resources bring together team development models, high-performance attributes, leadership competencies, risk readiness, change leadership, hiring and onboarding, culture, well-being, conflict management, performance measurement, and hybrid leadership. The collection also includes practical team leadership tips, a comprehensive performance toolkit, and a final project in which learners diagnose a real team and design leadership, staffing, culture, and measurement changes supported by observable evidence and measurable outcomes.

Taught by

Starweaver and Courses for Dummies

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