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Leading High-Performing Teams

via Coursera

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Details

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Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Certificate Available
Effort

5 weeks, 1 hour a week
Sessions

Self-Paced
Level

Beginner
Subtitles

German, Hindi, Russian, Chinese, Portuguese, English, French, Spanish, Arabic, Japanese, Indonesian

Found in

Part of

Introduction to Leadership Principles

Overview

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What does it take to bring out the best in a team? Leading High-Performing Teams explores the leadership practices that enable teams to succeed. Learners examine how leaders create the conditions for team success, including designing and launching teams, creating supportive team environments, and improving team processes. By the end of the course, learners will be better prepared to support the growth of team members, navigate interpersonal challenges, and create the conditions for sustained team effectiveness.

Syllabus

Understanding Team Effectiveness

Teams are one of the most important mechanisms through which organizations solve complex problems, drive innovation, and execute strategy. Yet simply assembling a group of talented people does not guarantee success. Effective teams require specific conditions, deliberate leadership, and a broader definition of success than simply delivering results. This module examines when teams outperform individuals and introduces three criteria leaders should use to evaluate team effectiveness: performance, team strength and flexibility, and individual learning. Through the experiences of Iz-Lynn Chan at Far East Hospitality and Mike Anello at M33 Growth, the module considers how leaders assess team performance and create the conditions that enable teams to improve over time.

Leading Your Team

High-performing teams rarely emerge by accident. Leaders play a critical role in creating the conditions that enable teams to collaborate effectively, make sound decisions, and adapt to changing circumstances. This module examines four leadership levers that shape team effectiveness: culture, process, design, and launch. Through the experiences of leaders such as Mia Mends and Mike Anello, the module explores how team norms develop, how information and decisions flow through teams, how leaders design teams for success, and how deliberate launch and relaunch practices can strengthen performance over time. By the end of the module, you will be able to evaluate the conditions affecting a team's effectiveness and identify practical leadership actions that can improve how teams work together.

Navigating Team Challenges

Conflict, diversity, and geographic dispersion are often viewed as obstacles to team performance. Yet these same factors can become sources of learning, innovation, and stronger decision-making when managed effectively. This module examines common challenges that emerge as teams work together and the leadership practices that help teams navigate them successfully. Through the experiences of leaders such as Yvonne Chen, Mia Mends, and Mark Ellis, the module covers how to distinguish productive conflict from destructive conflict, leverage diverse perspectives, and strengthen communication and cohesion across dispersed and global teams. By the end of the module, you will be better equipped to diagnose team challenges, determine when leadership intervention is needed, and help teams turn differences into an advantage rather than a source of friction.

Creating Psychological Safety

Teams perform at their best when people feel comfortable contributing ideas, asking questions, admitting mistakes, and challenging assumptions. Yet many teams struggle to create an environment where those behaviors feel safe. This module examines the concept of psychological safety and why it is essential for team learning, adaptation, and long-term effectiveness. Through the experiences of leaders such as Iz-Lynn Chan and Mark Ellis, the module explores how leaders encourage people to speak up, learn from setbacks, and contribute their perspectives without fear of embarrassment or punishment. By the end of the module, you will understand how psychological safety enables teams to benefit from conflict, diversity, and experimentation—and how to create the conditions that allow your own teams to learn and perform at their best.

Leading Your Team: Putting It All Together

This capstone module brings together the concepts and frameworks from across the course. You will diagnose a real team challenge, identify its underlying causes, and develop a practical leadership action plan you can apply in your own work.