By purchasing this course, you will also receive a free yearly membership with the American Management Association, which will give you access to their entire on-demand library. The library consists of over 100 high-quality professional lessons, including analytical skills, AI, management and leadership, presentation skills, and much more.
Master essential management competencies at your own pace through this detailed, self-paced AMA-CPM Preparation Course. The program comprises 17 comprehensive on-demand lessons, with each lesson dedicated to addressing one specific management competency. The course structure is highly flexible and learner-centered, as each individual lesson runs approximately 20 minutes in duration, and you have the freedom to review and retake any lesson multiple times to ensure mastery. This course structure provides an excellent foundation for launching your AMA-CPM examination preparation journey or serves as an ideal refresher mechanism to strengthen and reinforce your existing competencies in the final weeks and days before you sit for your examination.
Course Statistics: 17 Lessons | 338 Total Minutes | 0.6 CEU Credits | 6 Professional Management Units
Complete List of All Lessons Included in This On-Demand Course:
- Persuasive Techniques to Influence Others
This lesson teaches you the fundamental importance of influence in organizational leadership and provides you with practical strategies that can immediately enhance your ability to persuade others. You will discover how to become a more effective leader and influencer by applying persuasion techniques that resonate with diverse audiences and stakeholder groups. - Enhancing Communication Skills
In this lesson, you will examine and evaluate a range of effective communication styles and proven techniques. The course material will equip you with the capabilities to successfully navigate and manage difficult or sensitive workplace conversations with greater confidence and professionalism. - Leading with Emotional Intelligence in the Workplace
This lesson focuses on teaching you how to apply the core best practices and principles of emotionally intelligent leadership. You will learn how to cultivate strong connections with your team, achieve organizational objectives, inspire commitment, and demonstrate resilience in the face of workplace challenges and setbacks. - Developing and Organizing Presentation Content
Through this lesson, you will uncover the essential steps and processes needed to organize complex thoughts and information into a coherent structure. The material will guide you toward creating presentations that actively engage your audience and leave a lasting impression through compelling and relevant content delivery. - Resolving Conflict in the Workplace
This lesson equips you with a comprehensive set of strategies that experienced and effective managers utilize to conduct and manage difficult conversations with composure and firm assertiveness. You will learn how to transform potential workplace conflicts into opportunities for strengthening professional relationships and improving team dynamics. - Creating a Motivational Climate
In this lesson, you will build the knowledge and practical skills required to identify the specific types of motivational factors that will genuinely drive individual performance within your team. You will also explore effective techniques for proactively managing conflict situations to maintain a positive and productive work environment. - Crafting a Strategy for Your Negotiation
Negotiation processes can frequently become complicated by conflicting interests and challenging situations. This lesson teaches you how to strategically plan for negotiations and implement proven strategies that can successfully resolve deadlocks that arise during both internal organizational negotiations and external business negotiations. - Delegation for Growth and Development
This lesson provides valuable insights into identifying which tasks and responsibilities are appropriate for delegation and determining which team members should receive those assignments. You will gain understanding about how to monitor and support delegated work to ensure successful completion, while simultaneously fostering the professional growth and development of your team members. - Coaching for Performance
Through this lesson, you will learn effective coaching methodologies that boost motivation and create higher levels of team engagement. The material will help you establish your professional reputation as someone who actively develops people and consistently inspires your team to reach their highest performance levels and achieve success. - Accounting 101
This lesson provides you with foundational knowledge and practical understanding of accounting fundamentals. By gaining confidence in these core accounting principles, you will be better positioned to apply this knowledge toward achieving your business objectives and making informed financial decisions for both organizational and personal financial goals. - Building a Customer-Focused Strategy
As a manager in today's competitive business environment, you must develop and implement strategies that prioritize customer satisfaction and value. This lesson teaches you how to conduct thorough analysis of customer expectations and requirements, then translate those insights into strategic objectives that guide your organization toward fulfilling and exceeding those customer expectations. - Statistical Analysis Tools and Techniques
In this lesson, you will develop an understanding of which statistical measures and analytics hold significance for your specific business context and operational environment. You will also learn how to communicate statistical data effectively by presenting it in visual formats that enable others to quickly understand patterns, trends, and key insights. - AMA's Legal Guide for Managers and Supervisors
As someone in a supervisory or managerial position, you bear the responsibility of acting with full legal and ethical compliance when managing employees, addressing fair employment practices, preventing workplace harassment, and handling other critical workplace matters. This lesson educates you on the legal implications and organizational responsibilities connected to these essential workplace governance issues from a comprehensive legal perspective. - Key Components of Critical Thinking
This lesson explores how to leverage critical thinking skills to effectively address organizational challenges and obstacles. You will learn how to develop self-awareness in your decision-making, minimize the influence of cognitive biases on your judgments, and systematically evaluate complex situations to arrive at better and more informed decisions. - Managing Change Effectively
In this lesson, you will learn processes for evaluating organizational readiness for change initiatives. The material covers techniques for identifying sources of resistance to change and developing effective communication strategies that allow you to successfully guide your organization through periods of significant change and transition. - Managing Projects Effectively
This lesson presents practical tactics and methodologies for managing your projects successfully from initiation through completion. You will discover how to effectively plan project tasks, secure and allocate necessary resources, and establish purposeful communication channels with all key stakeholders involved in your projects. - Manager's Guide to Collaboration
In this final lesson, you will develop the essential skills and understand the various roles necessary for fostering successful collaboration within your team and across the broader organization. The material emphasizes how strong collaborative practices strengthen organizational effectiveness and team performance.
Important Disclaimer and Exam Preparation Notice: Candidates preparing for the AMA-CPM certification examination should note that participation in this or any exam preparation course is entirely optional and not a mandatory prerequisite for taking the examination. Additionally, it is important to understand that successful completion of this exam preparation program, or any similar program offered by any educational provider, does not guarantee that you will achieve a passing score on your AMA-CPM examination. Individual effort, study habits, and mastery of the competency domains will ultimately determine examination outcomes.
