By purchasing this course, you will also receive a free yearly membership with the American Management Association, which will give you access to their entire on-demand library. The library consists of over 100 high-quality professional lessons, including analytical skills, AI, management and leadership, presentation skills, and much more.
Strengthen your functional expertise with critical new management competencies. Build your emotional intelligence capabilities, develop your communication effectiveness, and gain knowledge to become a compelling presenter in any professional setting.
444 Minutes | 15 Lessons | 0.7 CEUs | 7 PMUs
This On-Demand Course contains the following lessons:
- Building a 360-Degree Network
- Learn methods to develop and lead a comprehensive network that supports successful project leadership and successful initiative launches.
- Tips for Managing the Progressive Discipline Process
- Learn the difference between performance management and progressive discipline processes, and apply these approaches to address employee performance issues.
- Identifying and Managing Your Stakeholders
- Develop skills to identify internal and external stakeholders and create tools that ensure stakeholder alignment on project objectives.
- Building and Maintaining Trust
- Learn what builds trust, how your personal worldview affects your perceptions of others, and behaviors that preserve trust in relationships.
- Successfully Working in Hybrid Teams
- Master strategies to address employee engagement issues and overcome communication challenges in hybrid work arrangements.
- Creating a Culture of Belonging
- Learn to cultivate an environment where people feel they belong, fostering psychological safety and stronger team connections.
- Strategies for Managing Situational Conflict
- Define conflict in organizational contexts and develop practical strategies to manage workplace conflicts constructively.
- Leading with Emotional Intelligence in the Workplace
- Apply best practices of emotionally intelligent leaders to foster connections, achieve results, inspire teams, and build resilience.
- Enhancing Communication Skills
- Discover communication approaches and techniques that enable you to handle difficult or sensitive conversations with confidence.
- Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
- Learn specific verbal and non-verbal communication techniques to strengthen your presentation abilities and the impressions you create.
- Developing and Organizing Presentation Content
- Master how to organize your thoughts and structure information to create engaging presentations tailored to your audience.
- Enhancing Collaborative Communication
- Develop communication strategies that improve team collaboration and increase your chances of achieving project and team success.
- The Manager's Role as Facilitator
- Understand facilitation principles and how to apply trust and communication to become an effective facilitator as a manager.
- Crash Course for New Managers
- Gain essential insights about managing employees, building productive teams, and achieving strong results in your first management role.
- Essential Management Skills for Introverts
- Learn to manage your energy as an introvert and develop confident communication skills in professional environments.