By purchasing this course, you will also receive a free yearly membership with American Management Association which will give you access to their entire On Demand library. The library consists of over 100 high quality professional lessons including analytical skills, AI, management & leadership, presentation skills, and much more.
Build on your functional expertise with essential new management skills. Develop your emotional intelligence, become an effective communicator and gain knowledge and skills to be a strong presenter.
444 Minutes | 15 Lessons | 0.7 CEUs | 7 PMUs
This OnDemand Course contains the following lessons:
- Building a 360-Degree Network
- Learn how to build and lead a 360-degree network to successfully lead projects and launch new initiatives.
- Tips for Managing the Progressive Discipline Process
- Learn the difference between performance management and progressive discipline, and how to use a progressive discipline process to effectively navigate employee performance challenges.
- Identifying and Managing Your Stakeholders
- Learn how to identify your internal and external stakeholders and develop some tools to ensure everyone is aligned on project goals.
- Building and Maintaining Trust
- Learn the characteristics of trust, how your worldview affects your perception of people and situations, and how to avoid "trust busting" actions.
- Successfully Working in Hybrid Teams
- Learn how to handle issues regarding employee engagement and communication challenges for working in and managing hybrid teams.
- Creating a Culture of Belonging
- Learn to create an environment of belongingness to foster a culture of psychological safety at work.
- Strategies for Managing Situational Conflict
- Learn how to define conflict and acquire strategies to manage conflicts within an organization.
- Leading with Emotional Intelligence in the Workplace
- Apply the best practices of emotionally intelligent leaders in order to connect, achieve, inspire and act with resilience.
- Enhancing Communication Skills
- Discover effective communication styles and techniques to help you have difficult or sensitive conversations with confidence.
- Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
- Learn specific non-verbal and verbal communication tactics to develop and improve your presentation skills and the impression you make on others.
- Developing and Organizing Presentation Content
- Effectively organize your thoughts and information so you can create an engaging presentation that’s right for your audience.
- Enhancing Collaborative Communication
- Identify communication techniques that you can use to improve team collaboration and increase your chances for success.
- The Manager’s Role as Facilitator
- Explore various aspects of facilitation and how a manager can use factors such as trust and communication to effectively facilitate.
- Crash Course for New Managers
- Get insights for managing employees, organizing a productive team and achieving maximum results.
- Essential Management Skills for Introverts
- Learn how to manage your energy as an introvert and communicate confidently—even when you’re surrounded by extroverts.