Based on principles in "Supercommunicators" by Charles Duhigg, this learning path empowers you with skills to foster clarity, empathy, and connection. You will explore techniques for framing meaningful conversations, uncovering underlying issues, and managing emotional dynamics.
Overview
Syllabus
- Course 1: Introduction to Conversations That Matter
- Course 2: The "What’s This Really About" Conversation
- Course 3: The "How Do We Feel" Conversation
- Course 4: The "Who Are We" Conversation
Courses
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This course introduces learners to the importance of meaningful conversations and provides a foundation for engaging in deeper discussions. It covers structuring conversations, setting the stage for open dialogue, and understanding the types of conversations needed for impactful communication.
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This course focuses on conversations where the underlying meaning isn't immediately clear. Learners will practice identifying true motivations, understanding the context of conversations, and uncovering the deeper issues driving communication. It emphasizes the importance of going beyond surface-level communication to discover what’s really at stake.
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This course focuses on understanding emotions in conversations. Learners will explore recognizing and naming emotions, providing empathetic support, and fostering emotional openness within teams. It emphasizes maintaining a balance between emotional intelligence and professionalism in sensitive discussions.
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This course helps learners engage in conversations that define identity and values, whether on a personal or organizational level. It focuses on discussing team or company identity, aligning on values, and navigating conversations about who we are as individuals or as a group.
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Reviews
5.0 rating, based on 1 Class Central review
4.7 rating at CodeSignal based on 132 ratings
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An interesting learning path that teaches useful communication techniques, from listening and identifying emotions to discussing several common workplace scenarios with various members of the team who have different points of view.
