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CodeSignal

Building a Culture of Constructive Communication

via CodeSignal

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Overview

This course provides guidance on delivering feedback with positive intent, balancing positive and developmental feedback, and raising awareness of biases that impact feedback quality.

Syllabus

  • Unit 1: The Importance of Feedback
    • Effective Feedback for Employee Growth
    • Delivering Constructive Feedback Effectively
    • Feedback Culture Initiation Meeting
  • Unit 2: Introduction to the Situation-Behavior-Impact (SBI) Model
    • Mastering Feedback with the SBI Model
    • Effective Feedback with SBI Model
    • Mastering Positive Feedback with SBI
  • Unit 3: Balancing Positive and Developmental Feedback
    • Balanced Feedback Delivery Practice
    • Balancing Feedback for Improved Performance
    • Managing Team Feedback Sessions
  • Unit 4: Recognizing Bias in Feedback
    • Identifying Bias in Feedback
    • Delivering Unbiased Feedback Effectively
    • Understanding and Clarity in Feedback

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