Conflict Resolution Courses

Intercultural Communication and Conflict Resolution

6 ratings

Analyze how cultural differences complicate communication: examine stereotypes, generalizations, communication styles and orientations, and plan strategies for succeeding in intercultural interactions.

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Conflict Resolution Skills

1245 ratings at Coursera

Learn to de-escalate workplace conflicts with active listening, verbal and non-verbal communication, and build a conflict management plan that shifts disputes from positions to interests.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Mediation and Conflict Resolution

868 ratings at Coursera

Learn to choose and lead a mediation process: mediation types, common mediator challenges, strategy options, and do's and don'ts, applied to workplace and international conflicts.

• Coursera
• 5 weeks, 3 hours a week
• Self-Paced
• Paid Course

Negotiation, Mediation, and Conflict Resolution - Capstone Project

289 ratings at Coursera

Apply negotiation and mediation practice: analyze a real negotiation with the People-Problem-Process and 10-point models, bargain with a peer, then open a mediation between conflicting parties.

• Coursera
• 5 weeks, 3 hours a week
• Self-Paced
• Paid Course

Types of Conflict

5 ratings

Identify the types, sources, and levels of workplace conflict, recognize its constructive side, and apply tactics like active listening, focusing on facts, and timing difficult conversations.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Career Certificate

Constructive Conflict Resolution Course

6 ratings at Graduate School USA

Manage workplace conflict constructively: use active listening, DESC assertiveness scripts, a four-part feedback model, the Thomas-Kilmann instrument, and win-win negotiation to build action plans.

• Graduate School USA
• Self-Paced
• $1,049.00

Conflict Resolution

Learn how to effectively resolve conflict in this course.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Conflict Management Project

187 ratings at Coursera

Build a conflict management portfolio: analyze a specific conflict's participant roles, incompatible goals and power imbalances, then craft a case study and integrated resolution action plan.

• Coursera
• 5 weeks, 1 hour a week
• Self-Paced
• Paid Course

Career Certificate

Negotiation, Mediation and Conflict Resolution

2834 ratings at Coursera

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses

مهارات تسوية النزاعات | Conflict Resolution Skills

23 ratings at Coursera

دورة تمهيدية تركز على استراتيجية البديل الثالث والمنهجية القائمة على الحلول لتسوية النزاعات في الحياة الشخصية والعملية.

• Coursera
• 1 hour 59 minutes
• Self-Paced
• Paid Course

Conflict Resolution, Negotiations and Crisis Management

10 ratings at Coursera

Learn to resolve conflicts, negotiate under pressure and manage crises through Track-II diplomacy, mediation, coalition building, role plays, and cases on COVID-19 and gender-responsive humanitarian action.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course

Coursera

Conflict Resolution & Mediation: Managing Workplace Harmony

22 ratings at Coursera

Learn to trace the root causes of workplace conflict, mediate disputes, counter bias, and steer emotionally charged conversations toward sustainable, trust-building resolutions.

• Coursera
• 2 hours 23 minutes
• Self-Paced
• Paid Course

Conflict Resolution in Schools

Aprende a identificar y resolver conflictos escolares mediante modelos de gestión, mediación entre pares y aulas pacíficas.

• Study.com
• 7 hours 28 minutes
• Self-Paced
• Paid Course

Constructive Conflict Resolution (Live Online)

Recognize conflict styles and learn to understand, manage, and resolve workplace conflict constructively.

• CourseHorse
• 15 hours
• Self-Paced
• $1,049.00

Certificate in Change Management and Conflict Resolution (Self-paced) (Live Online)

Practical training in leading organizational change and resolving workplace conflict through structured plans, communication techniques, and adaptive strategies.

• CourseHorse
• Self-Paced
• $179.00