IT Support Courses and Certifications

Microcredential

Akamai Customer Consulting and Support

354 ratings at Coursera

Develop essential tech skills for entry-level roles in Professional Services, Customer Support, and Security Operations through six self-paced courses covering fundamentals of IT, networking, and problem-solving.

• Coursera
• 16 weeks, 10 hours a week
• On-Demand
• Paid Course
• 6 courses

Strategies for Effective Peer Recovery Support (Accredited)

216 ratings at Udemy

Acquire effective tools, master leadership abilities, and discover strategic techniques through this actionable guidance

• Udemy
• 2 hours 56 minutes
• On-Demand
• Paid Course

Anatomy & Physiology: Support & Movement

30 ratings at Coursera

Explore skeletal and muscular systems, focusing on structure, function, development, and disease. Gain in-depth knowledge of bones, joints, and muscles for a comprehensive understanding of human support and movement.

• Coursera
• 11 hours 59 minutes
• On-Demand
• Paid Course

Managing Stress - From Social Support to Hypnosis

6 reviews

Explore stress management techniques including hypnosis and social support with cancer survivors and a psychiatry expert, offering practical coping strategies for challenging times.

• YouTube
• 59 minutes
• On-Demand
• Free Video

Support and Resistance: Theory and Application

271 ratings at Udemy

Learn Three Price Action Strategies based on Support and Resistance Theory

• Udemy
• 1 hour 20 minutes
• On-Demand
• Paid Course

Horizontal support and resistance levels in trading

263 ratings at Udemy

Levels will help make your trading system simpler and more efficient

• Udemy
• 1 hour 26 minutes
• On-Demand
• Free Online Course

Customer Support with ChatGPT / AI

242 ratings at Udemy

Learn How to Use ChatGPT to Provide Simple and Quick Customer Service Solutions (No Technology Experience Needed)

• Udemy
• 3 hours 11 minutes
• On-Demand
• Paid Course

Coursera

Business Operations Support in Google Sheets

198 ratings at Coursera

Create a Google Sheet to manage customer requests, track employee workload, and monitor project status for small businesses. Learn to use forms, formulas, and automation for efficient operations management.

• Coursera
• 2 hours 10 minutes
• On-Demand
• Paid Course

Technical Support (IT) Case Studies and Capstone

186 ratings at Coursera

Aplica conocimientos del Certificado Profesional de Soporte IT de IBM en casos prácticos. Mejora habilidades de resolución de problemas, comunicación y atención al cliente en entornos profesionales.

• Coursera
• 9 hours 59 minutes
• On-Demand
• Paid Course

Coursera

Support Vector Machines in Python, From Start to Finish

162 ratings at Coursera

Build a Support Vector Machine classifier using scikit-learn and RBF Kernel to predict heart disease. Hands-on project using UCI Machine Learning Repository data, focusing on implementation and evaluation techniques.

• Coursera
• 1 hour 55 minutes
• On-Demand
• Paid Course

SVM for Beginners: Support Vector Machines in R Studio

147 ratings at Udemy

Learn Support Vector Machines in R Studio. Basic SVM models to kernel-based advanced SVM models of Machine Learning

• Udemy
• 5 hours 10 minutes
• On-Demand
• Paid Course

Tech Support Career Guide and Interview Preparation

141 ratings at Coursera

Comprehensive guide for aspiring tech support professionals, covering job search strategies, resume building, interview preparation, and career development in the IT support field.

• Coursera
• 9 hours 23 minutes
• On-Demand
• Paid Course

Customer Service With ChatGPT: AI-Powered Customer Support

144 ratings at Udemy

Learn AI Customer Service: Master ChatGPT for Support, Create AI Chatbots with ChatBase, Automate with Zapier, Save Time

• Udemy
• 2 hours 51 minutes
• On-Demand
• Paid Course

Providing Technical Support for AWS Workloads

69 ratings at Coursera

Learn to troubleshoot AWS workloads, from infrastructure basics to advanced scenarios. Gain skills in problem-solving, using support tools, and implementing preventative measures for various AWS services.

• Coursera
• 7 hours 2 minutes
• On-Demand
• Paid Course

Chatbot Development Course — Automate Sales & Support w/ AI

110 ratings at Udemy

Learn to build and deploy no-code AI chatbots for sales, customer support, lead generation, and business automation.

• Udemy
• 2 hours 9 minutes
• On-Demand
• Paid Course