IT Support Courses and Certifications

Support Vector Machines in R

This course will introduce the support vector machine (SVM) using an intuitive, visual approach.

• DataCamp
• 4 hours
• On-Demand
• Free Trial Available

Build a Support Agent with Vercel AI SDK

Use the popular Vercel AI SDK to create and ship a customer support agent that makes autonomous decisions to either answer questions based on your support docs or search the web in real time.

• Scrimba
• 1 hour 54 minutes
• On-Demand
• Free Online Course

Windows 11 for IT Support: Troubleshooting Basics (2022)

475 ratings at LinkedIn Learning

This course offers a comprehensive look at the most common IT fixes for Windows 11, as well as the techniques and tools to use along the way.

• LinkedIn Learning
• 2 hours 6 minutes
• On-Demand
• Free Trial Available

The Critical Role of IT Support Staff in Healthcare

768 ratings at Coursera

Explore diverse IT support roles in healthcare, from help desks to analyst positions. Learn about unique challenges, common issues, and the critical impact on patient care and organizational reliability.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

Microcredential

Healthcare IT Support

1430 ratings at Coursera

Comprehensive introduction to Healthcare IT Support, covering fundamentals, technologies, data security, and career guidance. Gain practical insights and skills for a critical role in healthcare operations.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 4 courses

Windows 11 for IT Support: Troubleshooting Basics

161 ratings at LinkedIn Learning

This course offers a comprehensive look at the most common IT fixes for Windows 11, as well as the techniques and tools to use along the way.

• LinkedIn Learning
• 1 hour 5 minutes
• On-Demand
• Free Trial Available

Windows 11 for IT Support: Advanced Troubleshooting

83 ratings at LinkedIn Learning

Learn how to use the troubleshooting tools available in Windows 11 to address advanced problems.

• LinkedIn Learning
• 1 hour 34 minutes
• On-Demand
• Free Trial Available

Windows 11 for IT Support: Intermediate Troubleshooting

43 ratings at LinkedIn Learning

Learn how to use the troubleshooting tools available in Windows 11.

• LinkedIn Learning
• 1 hour 47 minutes
• On-Demand
• Free Trial Available

Executive Support

Master high-level administrative support for C-suite executives, including financial management, project coordination, staff training, and advanced Microsoft Office skills.

• GetSmarter
• 10 weeks, 8 hours a week
• 15th Jun, 2026
• Paid Course

Customer Support

Keep up with the changes of customer service methods in this course.

• OpenLearning
• 10 hours
• On-Demand
• Paid Course

Administrative Support

Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

• OpenLearning
• 10 hours
• On-Demand
• Paid Course

Provide Support to People Living with Dementia

Discover comprehensive dementia care strategies, behavior management techniques, and communication skills to effectively support individuals living with dementia and related conditions.

• OpenLearning
• On-Demand
• Paid Course

Microcredential

Become an IT Support Technician

Learn the core concepts of PC maintenance to prepare for a job as an IT technician. From deployment, administration, and networking fundamentals for Windows 10 to the basics of PC anatomy and troubleshooting, develop the skills needed to identify and res…

• LinkedIn Learning
• On-Demand
• Free Trial Available
• 12 courses

Explore a Career in IT Support

Learn the core concepts of PC maintenance to prepare for a job as an IT technician. From deployment, administration, and networking fundamentals for Windows 10 to the basics of PC anatomy and troubleshooting, develop the skills needed to identify and res…

• LinkedIn Learning
• 25 hours
• On-Demand
• Free Trial Available

Intermediate Decision Support Analytics Course

Explore cost-benefit, variance, and results analysis methods to enhance data-driven decision-making skills for federal agency analysts and strategic planning professionals.

• Graduate School USA
• On-Demand
• $1,199.00