Customer Relationship Management (CRM) Courses and Certifications

Packt

Salesforce Integration With External Systems Part 1

Master Salesforce integration with external systems through SOAP and REST APIs, Bulk API, Streaming API, and Platform Events. Develop robust, scalable solutions for seamless data exchange and real-time connectivity.

• Coursera
• 12 hours 19 minutes
• Self-Paced
• Paid Course

Packt

ChatGPT for Salesforce Development

Enhance Salesforce development with AI: automate flows, create Batch Apex classes, implement triggers, and craft validation rules using ChatGPT for increased efficiency and productivity.

• Coursera
• 3 hours 22 minutes
• Self-Paced
• Paid Course

LearnKartS

Salesforce Lightning App Builder for Developers and Admins

Empower Salesforce developers and admins to create custom applications without code using Lightning App Builder. Master components, page types, and design principles for optimal user experiences.

• Coursera
• 6 hours 7 minutes
• Self-Paced
• Paid Course

LearnKartS

Salesforce Reports, Dashboards, and Deployment

Learn to create insightful reports and dashboards, and master deployment techniques in Salesforce. Gain skills to analyze data, visualize trends, and efficiently manage customizations across environments.

• Coursera
• 8 hours 38 minutes
• Self-Paced
• Paid Course

Coursera

Salesforce Agents: Building AI-Powered Automations

Unlock AI automation in Salesforce workflows through strategic agent implementation, real-world case studies, and hands-on configuration to transform business processes and drive efficiency.

• Coursera
• 3 hours 58 minutes
• Self-Paced
• Paid Course

LearnKartS

Salesforce Deployment

Learn advanced techniques for deploying Salesforce applications and customizations across environments, including deployment planning, change management, sandbox utilization, and Change Set mastery.

• Coursera
• 10 hours 22 minutes
• Self-Paced
• Paid Course

Introduction to Sales: Foundations for Success

Explore the foundations of a sales career with IBM, covering roles, methodologies, CRM tools, AI, and ethics to build a portfolio-ready Sales Career Launch Plan.

• Coursera
• 13 hours
• Self-Paced
• Paid Course

Coursera

Salesforce Datacloud: Advanced Consulting Skills

Master advanced Salesforce Data Cloud consulting skills to design unified customer profiles, build segments, generate insights, and activate data across systems for real-world implementations.

• Coursera
• 5 hours 9 minutes
• Self-Paced
• Paid Course

Packt

Salesforce Essentials and Core Concepts

Master Salesforce essentials by exploring CRM architecture, custom objects, validation rules, formula fields, and relationship types to build tailored business applications with no prior experience needed.

• Coursera
• 10 hours
• Self-Paced
• Paid Course

Edureka

Salesforce Agentforce: Build & Deploy Intelligent Agents

Master enterprise AI agent development with Salesforce Agentforce through structured prompting, multi-agent coordination, governance, and hands-on system design for production environments.

• Coursera
• 7 hours 35 minutes
• Self-Paced
• Paid Course

Packt Career Certificate

Salesforce Certified Apex & LWC Development Bootcamp

Master Salesforce development by learning Apex programming, Lightning Web Components, and automation tools, preparing you for the Salesforce Certified Developer exam through hands-on projects.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Coursera

Salesforce Data Architecture & Integration

Master enterprise Salesforce data architecture, integration patterns, and governance to build scalable, secure systems spanning multiple clouds and enterprise tools.

• Coursera
• 5 hours 11 minutes
• Self-Paced
• Paid Course

Packt Career Certificate

The Complete Certified Salesforce Administrator Guide

Master Salesforce administration by configuring objects, automating workflows, managing data, and setting up security permissions—preparing you for the Salesforce Admin certification exam.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Packt

Salesforce Foundations and Developer Fundamentals

Master Salesforce development and administration fundamentals, from navigating the UI and creating custom objects to writing Apex code and automating business processes with workflows and flows.

• Coursera
• 18 hours
• Self-Paced
• Paid Course

Coursera

Salesforce Marketing Cloud Integration Essentials

Master seamless CMS-to-SFMC integrations using REST APIs, data extension mapping, and automation security to trigger personalized campaigns from website events with hands-on Postman testing.

• Coursera
• 3 hours 9 minutes
• Self-Paced
• Paid Course