Trailhead Courses

Salesforce

Manage Identity and Access

Learn how Salesforce Identity lets you give the right people the right access to the right resources at the right time

• Trailhead
• 6-7 hours
• On-Demand
• Free Online Course

Salesforce

Manage Fundraising with Nonprofit Cloud

Use Salesforce to track donations and build donor relationships.

• Trailhead
• 1 hour 20 minutes
• On-Demand
• Free Online Course

Salesforce

Distribute and Implement Flows

Test, debug, and distribute flows to automate your business processes.

• Trailhead
• 5 hours 35 minutes
• On-Demand
• Free Online Course

Salesforce

Price Products with Industries Pricing Designer

Learn how to create, assign, and manage product prices in your shared catalog.

• Trailhead
• 1 hour 50 minutes
• On-Demand
• Free Online Course

Salesforce

Get Started with Einstein Copilot

Set up, test, and extend your conversational AI assistant in Salesforce.

• Trailhead
• 1 hour 10 minutes
• On-Demand
• Free Online Course

Salesforce

Tell Stories with Data Using Tableau Public

Learn to create compelling data stories using Tableau Public. Master data loading, visualization, and dashboard creation to effectively communicate insights and guide stakeholders through critical analysis.

• Trailhead
• 4 hours 20 minutes
• On-Demand
• Free Online Course

Salesforce

Explore Nonprofit Cloud

Learn how you can fund, deliver, and measure impact with Nonprofit Cloud.

• Trailhead
• 1 hour 55 minutes
• On-Demand
• Free Online Course

Salesforce

Get Started with Industries Order Management

Learn how Salesforce helps you manage your orders efficiently and track their lifecycle.

• Trailhead
• 1 hour 10 minutes
• On-Demand
• Free Online Course

Salesforce

Industries CPQ Promotions and Discounts

Design and build promotions and discounts to help businesses maximize sales.

• Trailhead
• 2 hours 15 minutes
• On-Demand
• Free Online Course

Salesforce

Embed Equality in Your Business

Gain skills to live the value of equality and support diversity and inclusion in the workplace and across your business.

• Trailhead
• 1 hour 30 minutes
• On-Demand
• Free Online Course

Salesforce

Accelerate Impact with Outcome Management

Grow your impact by tracking actionable program outcomes in Salesforce.

• Trailhead
• 55 minutes
• On-Demand
• Free Online Course

Salesforce

Succeed with Relationship Selling

Learn relationship selling and follow-through best practices from Dale Carnegie.

• Trailhead
• 50 minutes
• On-Demand
• Free Online Course

Salesforce

Discover the Trailblazer Career Marketplace

Learn the value of the Trailblazer Career Marketplace and prepare to connect with Salesforce ecosystem employers.

• Trailhead
• 2 hours
• On-Demand
• Free Online Course

Salesforce

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

• Trailhead
• 3 hours 45 minutes
• On-Demand
• Free Online Course

Salesforce

Administer Loyalty Management

Set up and manage a loyalty program to attract and retain customers with incentives, rewards, and discounts. Learn to boost member engagement, configure automated processes, and analyze key metrics.

• Trailhead
• 3 hours 20 minutes
• On-Demand
• Free Online Course