LinkedIn Learning Courses

De-Escalating Conversations for Customer Service

2530 ratings at LinkedIn Learning

Successfully defuse intense situations with angry customers. Learn practical approaches for managing a customer's frustration, as well as your own.

• LinkedIn Learning
• Self-Paced
• Free Trial Available

Writing a Business Case

2527 ratings at LinkedIn Learning

Learn how to write a compelling business case that accurately communicates the value of your project to your stakeholders.

• LinkedIn Learning
• 32 minutes
• Self-Paced
• Free Trial Available

Microsoft Office: First Steps

2512 ratings at LinkedIn Learning

Get a general overview of the Microsoft Office suite. Learn about the different versions of Office, the interface elements of the main applications, common shortcuts, and more.

• LinkedIn Learning
• 25 minutes
• Self-Paced
• Free Trial Available

A Crash Course in Writing Well: Learn to Write with More Style, Flair, and Impact

2510 ratings at LinkedIn Learning

Learn ways to improve your writing skills from former Wall Street Journal editor Shani Raja.

• LinkedIn Learning
• 3 hours 58 minutes
• Self-Paced
• Free Trial Available

Excel: Tips and Tricks

2508 ratings at LinkedIn Learning

Learn powerful tips, tricks, and shortcuts that can help you take your Excel game to the next level.

• LinkedIn Learning
• 4-5 hours
• Self-Paced
• Free Trial Available

Succession Planning

2507 ratings at LinkedIn Learning

Learn the step-by-step process for implementing and facilitating a robust succession planning process.

• LinkedIn Learning
• 49 minutes
• Self-Paced
• Free Trial Available

Sheryl Sandberg and Adam Grant on Option B: Building Resilience

2499 ratings at LinkedIn Learning

Join Facebook COO Sheryl Sandberg and Wharton psychologist Adam Grant as they share their insights on building resilience in the face of setbacks.

• LinkedIn Learning
• 21 minutes
• Self-Paced
• Free Trial Available

Learning to Be Approachable

2495 ratings at LinkedIn Learning

Learn how to be more approachable, and build better relationships at work. Develop the mindset and communication skills to help people see the real you.

• LinkedIn Learning
• 28 minutes
• Self-Paced
• Free Trial Available

Organizational Culture

2477 ratings at LinkedIn Learning

Company culture impacts employee morale and the bottom line. Learn how leaders, managers, and HR can create, nurture, and change organizational culture.

• LinkedIn Learning
• 54 minutes
• Self-Paced
• Free Trial Available

Discover the Possibilities of Generative AI

2472 ratings at LinkedIn Learning

Learn some useful basics about generative AI, including new capabilities and new issues.

• LinkedIn Learning
• 5 minutes
• Self-Paced
• Free Trial Available

Comparing Agile versus Waterfall Project Management

2471 ratings at LinkedIn Learning

Compare the most popular project management approaches—agile and waterfall—to decide which one is right for your organization.

• LinkedIn Learning
• 1 hour 56 minutes
• Self-Paced
• Free Trial Available

Digital Strategy

2468 ratings at LinkedIn Learning

Learn how to develop a successful digital strategy. Find out how to harness AI and digitize your products, services, and value chain.

• LinkedIn Learning
• 1 hour 9 minutes
• Self-Paced
• Free Trial Available

Optimizing Your Work with Microsoft 365

2465 ratings at LinkedIn Learning

Learn how to use various Microsoft 365 products, allowing you to communicate more effectively, engage your audience, and stay organized.

• LinkedIn Learning
• 1 hour 45 minutes
• Self-Paced
• Free Trial Available

DevOps Foundations

2460 ratings at LinkedIn Learning

Learn how DevOps can help you establish a culture of collaboration and communication between software engineers (Dev) and IT operations (Ops).

• LinkedIn Learning
• 3 hours 9 minutes
• Self-Paced
• Free Trial Available

HR Recruiting Communication Strategies to Attract and Retain Top Talent

2455 ratings at LinkedIn Learning

Learn how to develop internal and external communications plans that will help you counter the rise in employee turnover rates and attract top talent from anywhere in the world.

• LinkedIn Learning
• 36 minutes
• Self-Paced
• Free Trial Available