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Explore how generative AI and LLM-powered features are transforming virtual assistants for customer care and employee experiences.
Explore modernization strategies for IBM Z environments, covering DevOps practices, common tooling, REST enablement, containers, Linux and OpenShift.
Learn how QRadar domains and tenants are implemented and used, with practical tips for QRadar administrators.
Provision workspaces, virtual servers, storage, and networks on IBM Power Virtual Server, interpret networking configurations, and plan workload migration to IBM Cloud.
Test foundational knowledge of IBM i business value, concepts, application development basics, system administration tools, and operating system capabilities through a 20-question quiz to earn a badge.
Learn z/Architecture Assembler fundamentals, from binary and hexadecimal representation to coding simple programs and storage definitions.
Explore Maximo Mobile features and customize the app with Maximo Application Framework, covering Graphite versions and upgrading Mobile to the latest MAS release.
Learn the IBM Process Mining project lifecycle by importing data, analyzing processes, checking conformance, exploring what-if scenarios, and monitoring ticketing performance.
An introduction to how generative AI can reduce customer-service friction, improve first-contact resolution, and shape investments in exceptional customer experiences.
Survey IBM Sterling Order Management: its benefits, business value, product footprint, and available add-ons for omni-channel fulfillment and real-time inventory and order visibility.
Install and maintain z/OS products with SMP/E: define the CSI and zones, run RECEIVE, APPLY, ACCEPT, RESTORE, LIST and REPORT, and automate service delivery over the internet.
Introduces the core z/OS control program and how tasks, address spaces, storage, I/O, recovery, and cross-system services work together.
Learn how to plan and schedule work in IBM Maximo Manage using Scheduler applications, dashboards, optimization, and resource assignments.
Write REXX on the mainframe: TSO extensions, host and MVS console commands, data sets, the data stack and parse, plus batch execution and the REXX compiler.
Provide feedback on the IBM Cloud Associate SRE curriculum, covering its content, activities and labs.
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