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Learn practical strategies for overcoming platform adoption challenges in this 29-minute conference talk from SREcon25 Europe/Middle East/Africa. Discover why beautifully designed platforms with comprehensive documentation and solved technical problems still face user resistance, and explore the critical difference between building great technology and achieving successful adoption. Examine common pitfalls in platform adoption approaches, understand why initial buy-in often evaporates, and gain insights from real-world war stories across companies of various sizes. Master alternative methods and practical approaches to drive platform adoption when traditional front-door strategies fail, with actionable advice for site reliability engineers and platform teams struggling to gain user enthusiasm and engagement.
