Is My Thing Reliable? Adventures in Driving Consistency of Reliability across the Organisation

Explore practical strategies for driving organizational reliability consistency in this conference talk from SREcon25 Europe/Middle East/Africa. Learn from HashiCorp's Dominic Hutton as he shares honest reflections on enabling teams to understand and improve their reliability posture while competing for finite attention against alternate incentives. Discover techniques for scaling SRE-in-the-loop operational readiness assessments, building reliability data platforms for continuous attestation, and implementing service review programs that collaborate with teams to surface architectural and operational readiness issues. Gain insights into navigating the challenges of being outnumbered while trying to drive reliability improvements across growing sociotechnical systems, including approaches to mitigating common reliability issues with platform primitives and scaling SRE efforts effectively.