Overview
Syllabus
0:00 - Difference Between AI Adoption and Traditional Tech Adoption
00:04:44 - Emma Devine Introduces Carrier’s Human Approach to Copilot Adoption
00:11:42 - Executives actively participate in AI learning sessions
00:12:23 - Wave 2: Leadership validation transforms participation into pride
00:12:52 - Wave 3: Grassroots innovation meets leadership celebration
00:23:05 - Creative engagement through Promptathons and executive-judged events
00:24:29 - Tracking usage and impact through Power BI dashboards and productivity statistics
00:37:53 - Launch of Copilot Agent Coach and Rapid Growth of Agents
00:39:55 - Playbook for Transformation Leaders – Leadership and Learning Mindset
Taught by
Microsoft Ignite