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Microsoft

Real-World Strategies for AI Agent Transformation - BRK295

Microsoft via YouTube

Overview

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Join a live customer panel discussion featuring real-world strategies and frameworks for implementing AI Agent transformation in enterprise environments. Discover how leading organizations like BASF, Lumen, and EY have successfully deployed Microsoft 365 Copilot and intelligent agents to transform their business processes, with CVP Srini Raghavan moderating insights from industry practitioners. Learn from BASF's Mona Schneider about ensuring brand-consistent AI-assisted communications across global operations, explore Lumen's Sean Alexander's approach to executive briefings automation and enterprise-wide Copilot adoption strategies, and examine EY's Tax Assistant implementation for managing constant regulatory changes while empowering advisors and clients. Gain practical knowledge about leadership-driven AI-first culture development, change management strategies for scaling AI adoption, tools for training and measuring AI fluency across organizations, and the critical role of internal champions in successful AI enablement programs. Access frameworks for building intelligent agents on the Microsoft 365 Copilot platform and understand how to accelerate your organization's AI journey with confidence through proven methodologies and real customer results.

Syllabus

0:00 - Introduction of Panelists – Starting with BASF’s Mona Schneider
00:09:21 - Introduction of Lumen’s Sean Alexander and Executive Briefings Agent
00:16:14 - EY’s adoption story: Building the EY Tax Assistant for transformation
00:17:54 - Managing constant tax changes with AI to empower advisors and clients
00:23:20 - Leadership driving AI-first culture and early adoption across the enterprise
00:26:40 - Ensuring brand-consistent, AI-assisted communications across BASF globally
00:31:19 - Scaling and change management strategies for enterprise-wide Copilot adoption at Lumen
00:41:11 - Tools for Training, Measuring, and Improving Copilot and AI Fluency
00:43:01 - EY’s AI Enablement Program and the Role of Internal Champions in Adoption

Taught by

Microsoft Ignite

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