Overview
Syllabus
0:00 - Shift from copilots to autonomous agents for business processes
00:06:37 - Clarifying Microsoft's agent framework and current market releases
00:12:02 - Introduction to agents and MCP server in ERP systems
00:14:40 - Microsoft's role in enabling a broader agent ecosystem
00:31:49 - LLMs’ strength in understanding and generating natural language for business communication
00:33:38 - Utilizing LLMs to process unstructured data into structured business information
00:34:18 - LLMs’ reasoning capabilities enabling intelligent decision-making and automation
00:40:45 - Ben outlines industry-specific agents at RSM and strong customer engagement
00:45:02 - Session concludes with call to build AI practices, achieve specialization, and accelerate customer success
Taught by
Microsoft Ignite