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Microsoft

ERP Transformation with AI - Agentic Business Applications and Autonomous Enterprise

Microsoft via YouTube

Overview

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Explore the future of autonomous enterprise operations in this 46-minute conference session from Microsoft Ignite 2025, where industry experts discuss the transformation from traditional copilots to fully autonomous AI agents managing entire business processes. Discover how Microsoft is pioneering agentic ERP systems with innovative adaptive experiences and pre-built agents that can revolutionize daily business operations. Learn about Microsoft's comprehensive agent framework, current market releases, and the role of MCP servers in ERP systems while understanding how the company enables a broader agent ecosystem for partners and customers. Examine the powerful capabilities of large language models in processing natural language for business communication, converting unstructured data into structured business information, and enabling intelligent decision-making through advanced reasoning capabilities. Gain insights from customer case studies, partner practices, and strategic programs designed to accelerate business opportunities in the AI-driven enterprise landscape. The session features presentations from Jim Bretschneider, Jared Hall, Niels Jensen, Sameer Verma, and Ben Vollmer, concluding with a fireside chat, Q&A segment, and actionable guidance on building AI practices, achieving specialization, and accelerating customer success in the evolving world of agentic business applications and Dynamics 365.

Syllabus

0:00 - Shift from copilots to autonomous agents for business processes
00:06:37 - Clarifying Microsoft's agent framework and current market releases
00:12:02 - Introduction to agents and MCP server in ERP systems
00:14:40 - Microsoft's role in enabling a broader agent ecosystem
00:31:49 - LLMs’ strength in understanding and generating natural language for business communication
00:33:38 - Utilizing LLMs to process unstructured data into structured business information
00:34:18 - LLMs’ reasoning capabilities enabling intelligent decision-making and automation
00:40:45 - Ben outlines industry-specific agents at RSM and strong customer engagement
00:45:02 - Session concludes with call to build AI practices, achieve specialization, and accelerate customer success

Taught by

Microsoft Ignite

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