Explore the Next Wave of Enterprise AI with Agentic AI and Small Language Models

Explore the transformative potential of Small Language Models (SLMs) and Agentic AI in enterprise environments through this 14-minute conference session from Microsoft Ignite 2025. Join Infosys EVP Balakrishna D.R. and analyst Ray Wang as they examine how these emerging AI technologies are revolutionizing business operations by enabling scalable, secure, and autonomous solutions. Discover the evolution from traditional chatbots to sophisticated copilots and ultimately to agentic AI systems that can operate independently across multiple business functions. Learn through practical examples including AI platform services implementation for telecom companies and audit process automation using agentic AI. Understand the critical importance of cross-system interoperability, orchestration agents, and multi-agent collaboration in creating effective enterprise AI solutions. Gain insights into continuous learning mechanisms within agentic AI systems and explore the essential trust and foundation requirements needed for deploying cross-enterprise agents. Examine Infosys' Responsible AI framework and its role in driving ethical innovation, governance, and trust across various industries while facilitating effective human-agent collaboration in modern business environments.