Google AI Professional Certificate - Learn AI Skills That Get You Hired
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Overview
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Learn to build a comprehensive client onboarding automation system from scratch using Make.com in this 37-minute tutorial. Watch as the instructor demonstrates live how to transform a manual, multi-day onboarding process into an instant, seamless automation that can save agencies hundreds of hours. Master the complete workflow mapping process from initial strategy to final implementation, starting with setting up a Typeform to capture client information and trigger the entire automation sequence. Discover how to automatically create organized Google Drive folders for each new client, establish dedicated Slack channels for team communication, and generate personalized Google Docs within the client's folder structure. Explore the integration process for adding new clients directly to your CRM system using Google Sheets, and learn to send personalized welcome emails instantly upon client signup. The tutorial includes detailed timestamps for each step, covering automation strategy mapping, Typeform configuration, Google Drive folder creation, Slack channel setup, Google Doc generation, CRM integration, and personalized email automation, concluding with a live demonstration of the complete system in action.
Syllabus
00:00 - Intro
00:49 - Step 1: Mapping the Automation Strategy
03:15 - Step 2: Setting Up Typeform
11:54 - Step 3: Creating a Google Drive Folder
16:05 - Step 4: Creating a Slack Channel
19:15 - Step 5: Creating a Google Doc Inside the Client's Folder
23:01 - Step 6: Adding the New Client to a CRM
27:05 - Step 7: Sending a Personalized Welcome Email
34:39 - Live Demo
36:09 - Outro
Taught by
Michele Torti